4E Get WotC 4e's Online Character Builder to work or get a sub

MwaO

Explorer
This is a post about how to get WotC Online Character Builder to work given Silverlight issues.

I use Sea Monkey. The SeaMonkey® Project — very stable, can type at speed on search, which Firefox 52 seems to have issues with handling. Right now, the latest update seems to have broken Silverlight. Here's the older version that will still work:

Safari only works in older versions of MacOS, but works well for me when I go into Safari preferences, click on the Security tab, click on plug-in settings, and turn on Silverlight for WotC sites. And sometimes, it turns itself off on updates, so I have to go back in and turn it on again - I'll know that happened when the site says, "Download Silverlight"

Firefox 52 build is a viable alternate. It seems as if it might be depreciated too, so try to not upgrade your system. This means you need to turn off automatic updates on Firefox 52 or it will upgrade to the one that breaks it.
Here's the link - click on Firefox 52 and download
Directory Listing: /pub/firefox/releases/52.9.0esr/

Note that Character Builder sometimes 'breaks' and then starts working on its own after a day or so. Here is the quick link to request support:
Submit a request – D&D

Anyway, post about your workarounds - this way any time someone is having issues with Online CB, I can just post the link to this thread rather than needing to explain it out.

Renew/get new subscription here

[sblock=Unknown Error]
This happens every so once in a while for no apparent reason. It might be Server Maintenance.

System.ServiceModel.CommunicationException: [CrossDomainError] Arguments: ContentVaultService Service Debugging resource strings are unavailable. Often the key and arguments provide sufficient information to diagnose the problem. See Resources - Silverlight DLL Resources | Microsoft Silverlight ---> System.Security.SecurityException ---> System.Security.SecurityException: [ArgSecurityException] Arguments: Debugging resource strings are unavailable. Often the key and arguments provide sufficient information to diagnose the problem. See Resources - Silverlight DLL Resources | Microsoft Silverlight at System.Net.Browser.BrowserHttpWebRequest.InternalEndGetResponse(IAsyncResult asyncResult) at System.Net.Browser.BrowserHttpWebRequest.<>cDisplayClassa.<EndGetResponse>b9(Object sendState) at System.Net.Browser.AsyncHelper.<>cDisplayClass4.<BeginOnUI>b1(Object sendState) --- End of inner exception stack trace --- at System.Net.Browser.AsyncHelper.BeginOnUI(SendOrPostCallback beginMethod, Object state) at System.Net.Browser.BrowserHttpWebRequest.EndGetResponse(IAsyncResult asyncResult) at System.ServiceModel.Channels.HttpChannelFactory.HttpRequestChannel.HttpChannelAsyncRequest.CompleteGetResponse(IAsyncResult result) --- End of inner exception stack trace --- at System.ServiceModel.AsyncResult.End[TAsyncResult](IAsyncResult result) at System.ServiceModel.Channels.ServiceChannel.EndCall(String action, Object[] outs, IAsyncResult result) at System.ServiceModel.ClientBase1.ChannelBase1.EndInvoke(String methodName, Object[] args, IAsyncResult result) at WotC.ContentManagement.ContentVaultService.ContentVaultServiceClient.ContentVaultServiceClientChannel.EndGetAvailableContent(IAsyncResult result) at WotC.ContentManagement.ContentVaultService.ContentVaultServiceClient.WotC.ContentManagement.ContentVaultService.IContentVaultService.EndGetAvailableContent(IAsyncResult result) at WotC.XAMLUtilities.GeneralHelpers.<>cDisplayClass142.<DoWebOperation>b__13(IAsyncResult ar) at WotC.XAMLUtilities.GeneralHelpers.<>c__DisplayClassd1.<>cDisplayClassf.<DoWebOperation>b_b()[/sblock]
 
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Garthanos

Arcadian Knight
I am still using the Offline Character Builder... so no idea. Probably not much help if you are a Mac Platform user though I know some have used various wrapper tools to run the offline version with some success.
 

darkbard

Explorer
Mozilla's Firefox runs Silverlight plugins with no problem. Though I prefer Chrome for my typical 'net viewing, I switch to Firefox anytime I wish to use the builder.
 
Mozilla's Firefox runs Silverlight plugins with no problem. Though I prefer Chrome for my typical 'net viewing, I switch to Firefox anytime I wish to use the builder.

I used to switch to Firefox for the character builder as well, but the Silverlight plugin has recently failed me. Opening the CB tells me I need to install the plugin, but the installer tells me the plugin is already installed. I now use Internet Explorer, which is less than ideal. Any idea how to get it to work on Firefox again?
 

darkbard

Explorer
It's madness. It was working for me in Firefox this morning, then Firefox updated this evening authomatically and it stopped working. I've run into the same problems as you, with uninstalling/reintstalling to no effect; it's still not working. I'll let you know if I figure it out.

UPDATE: Still can't get it working. What's more, I can't get it working in MS Edge either. Are you running an old version of IE, [MENTION=6777248]Undertaker Sheep[/MENTION]? Which one?
 
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I've moved on to Windows 10, it has ie as an accessory, only thing that silverlight seems to play with. Edge, Firefox and chrome won't give it the time of day.
 

hencook

Villager
How are you guys using the online character builder at all?... I thought you had to be a paying subscriber, and WotC stopped accepting new customers ages ago?... Oh golly, PM me the deets.
 

Garthanos

Arcadian Knight
How are you guys using the online character builder at all?... I thought you had to be a paying subscriber, and WotC stopped accepting new customers ages ago?... Oh golly, PM me the deets.
i think they are on going subscribers to DDI with accounts and passwords still...
 

darkbard

Explorer
i think they are on going subscribers to DDI with accounts and passwords still...
Aye. $75 or so per year is not nothing, but when I think of it as money from my entertainment budget and then consider the number of hours during which I lose myself in the builder or monster tools....
 

darkbard

Explorer
I've moved on to Windows 10, it has ie as an accessory, only thing that silverlight seems to play with. Edge, Firefox and chrome won't give it the time of day.
Tony, when I upgraded to Windows 10 I also upgraded to Edge as MS's browser (I don't remember if this was concurrent or an option or what). Are you running Edge or an earlier version still identifying as IE? Certainly, I can't get the CB to run right now on Edge, even enabling Silverlight, uninstalling/reinstalling, etc.

Did you implement a specific workaround or did you never run into a problem?
 

MwaO

Explorer
Aye. $75 or so per year is not nothing, but when I think of it as money from my entertainment budget and then consider the number of hours during which I lose myself in the builder or monster tools....
Yup. I don't *actually* have all of 4e at the tip of my tongue. I just know where to look everything up in a minute or so. I can kind of do it with workarounds. But not as much fun. And $75/year isn't too expensive for that.
 

MwaO

Explorer
Tony, when I upgraded to Windows 10 I also upgraded to Edge as MS's browser (I don't remember if this was concurrent or an option or what). Are you running Edge or an earlier version still identifying as IE? Certainly, I can't get the CB to run right now on Edge, even enabling Silverlight, uninstalling/reinstalling, etc.

Did you implement a specific workaround or did you never run into a problem?

You can run Safari, right? Just do the trick I described?
 

darkbard

Explorer
You can run Safari, right? Just do the trick I described?
Boy, can I run Safari on Windows 10? I've always thought of it as a Mac thing (I'm a Windows guy) and never used the browser. A quick search (in Chrome: rimshot) indicates running Safari on Windows 10 may not be possible. Are you using a Mac (I sort of got that idea from the kind of work you do)? If not, are you running an old version of Safari and refusing update prompts?
 

MwaO

Explorer
Boy, can I run Safari on Windows 10? I've always thought of it as a Mac thing (I'm a Windows guy) and never used the browser. A quick search (in Chrome: rimshot) indicates running Safari on Windows 10 may not be possible. Are you using a Mac (I sort of got that idea from the kind of work you do)? If not, are you running an old version of Safari and refusing update prompts?
I'm a Mac person.

Here's an interesting link by a macobserver guy who installed it on Windows 10. Safari worked. Obviously, I can't test if it fixed the OCB problems :)

https://www.macobserver.com/tmo/article/back-from-the-dead-using-apples-abandoned-safari-for-windows-today/page2
 

Scrivener of Doom

Adventurer
It's madness. It was working for me in Firefox this morning, then Firefox updated this evening authomatically and it stopped working. I've run into the same problems as you, with uninstalling/reintstalling to no effect; it's still not working. I'll let you know if I figure it out.

UPDATE: Still can't get it working. What's more, I can't get it working in MS Edge either. Are you running an old version of IE, [MENTION=6777248]Undertaker Sheep[/MENTION]? Which one?
Apparently the latest Firefox update unleashed a coup de grace on Silverlight.

You may have to join those of us on the dark side with the offline tools....
 

darkbard

Explorer
Y'know, given the timing of the Firefox update and WotC's pending new login protocol (sort of), I wonder if WotC didn't know this would be another nail in the coffin for the 4E online tools. Especially with their announcement of 5E tools this week.

Conspiracy theorists, run amok!
 

MwaO

Explorer
Y'know, given the timing of the Firefox update and WotC's pending new login protocol (sort of), I wonder if WotC didn't know this would be another nail in the coffin for the 4E online tools. Especially with their announcement of 5E tools this week.

Conspiracy theorists, run amok!
I doubt at this point they actually want to kill the tools. If anything, I'd expect them now to start allowing new subs. Or maybe licensing OCB to someone who'd want to make an alternate CB.

Revenue from old edition > no revenue from old edition. And the initial sales of 5e core books is probably slowing.
 

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