the product IS in their order history. ... Maybe there is confusion as to how to find it and they are looking for a new entry not under the original order?
I can't check myself, obviously (I didn't subscribe!), but it's worth you guys poking around a bit in your RPGNow accounts just in case. At best, youll find it is there; at worst, I can let RPGNow know it definitely isn't.
Hmmm, I got one from RPGnow yesterday and 3 from DTRPG today. And when I went and looked today there is the original link now with 4 downloads left, and 3 more all with 5 downloads left.
Sorry everyone, I guess they are giving me all your email links... hey don't point that thing at me, I didn't do it!
I checked my account this morning and it was there. Nothing told me it was there, but it was.
In my account I went to the "View all products I've purchased, with download links" page. It wasn't up top, so on a hunch I searched for "#12" in the page, and it jumped me down to a link under all the other WotBS links.