Angel Tarragon
Dawn Dragon
This is the pitfall of online bill paying. Cox tried to automatically put our bill online, and my mom raised hell about it since she has no clue how to use a computer. They put us back on their paper billing cycle.And man, is it ANNOYING to bill for something and not get paid for it.
It's all done electronically. We send our bills through a company that then sends our bills to the insurance company. The first company says our bills for this one client are going through. The insurance company is saying they have no records for any of the bills I've sent.
Now, I have to figure out what's going on between the first company and the insurance company and why the bills aren't going through. Really frustrating.