Into the Halls of Sartor

Ditto on Gustin. Their stuff looks fantastic! They’re the ones with the herringbone jeans.

But I’ve seen mixed reviews on the accuracy of their sizing above & beyond the inherent issues with selvedge denim. The ones who get what they wanted absolutely gush about them. But the ones who experience issues are not happy with their customer service. And I just can’t bring myself to risk it. Not until I see a better ratio of happy to ticked off.

Surprisingly, I’ve heard people complaining about M Tailor’s fit as well.

Generally, though, I don’t have a problem with buying before trying if 1) there’s a decent return policy or 2) the item is DEEPLY discounted. I bought some True Classic tees & polos on clearance. The tees were keepers, the polos looked terrible on me, and got donated. I’m probably NEVER buying another of their polos, but I’ve got several of their tees now- some long-sleeved ones as well.

I made a polo test order with Fresh Clean Threads, and got mixed results. The first of the 2 was a great color & fit, and went through the laundry without shrinking or fading. The other shirt they sent was the wrong color- and not a good one for my skin tone. When I contacted them about the error, they gave me several options, of which I chose just getting the correct colored polo. When I asked for a return label for the incorrect shirt, they said “Keep it.”

I don’t know if I’ll ever buy another FCT polo, but with that kind of service, I will continue to recommend at least giving them a try.
Oh gotta love it when they have easy returns like that!

I’m going to guess with Gustin it’s because they crowdfund the jeans and maybe that makes dealing with returns more difficult? I may try it because the price is low enough that it’s not much more than some store Levi’s now.
 

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Oh gotta love it when they have easy returns like that!

I’m going to guess with Gustin it’s because they crowdfund the jeans and maybe that makes dealing with returns more difficult? I may try it because the price is low enough that it’s not much more than some store Levi’s now.
Remember to get precise measurements before you order.

And let us know how it goes!
 

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