Burticusb: Yeah Id also send in a customer service request if I actually agreed with your request and reasoning. I dont at all. I like the fact that books are 'segregated' and that each Story origin has its own flavor. Ive no issue at all with the picking either the Elemental Evil Companion or SCAG to use.
Im inclined to think that more people thank on this topic like me, than they do like you. Its not something I can back up with fact and if there was indeed a swell of support for the issue you are trying to get addressed , it would of been addressed fairly quickly.
Ive always found WOTC customer support to be some MAGIC centric as to be pretty much useless for asking any D&D questions.