francisca said:
Please elaborate on her creative contributions.
I think any success during her tenure was in spite of her, not because of her.
i think that is a bit too harsh, francisca. first of all, she didn't have to have any creative contribution, because she was a manager, not a game developer (and if her managerial ineptitude is any hint of her creative skills, i'm very happy she had very little input on the creative work!

)
on the other hand, i don't agree on the "in spite of her" part of your post.
first of all i'm a creative person myself. i am a musician, i play in various bands and i am a composer. sometimes i do my own thing, but at least 50% of the time, i have a boss of some sort that i have to please. in all of my years in the music business (11, this year), i've seen countless acts breaking up because people were resentful of each other, or because their motivation to do whatever they did had run dry.
i myself had such experience, in the past, and i can tell you that, at some point, i was close to move to another occupation, just because i felt that i was dealing with people i wouldn't have allowed in my house, and that believed that i was a big headed stupid. luckily i found new people and i moved on.
now, let's make this a bit more general. if mrs. williams was indeed spending her days eating puppies and reminding some of the best designers in the business that they were worth nothing, that RPGs are for losers, and that the avereage gamer would buy a book filled by a money, i doubt that TSR would have lasted for some 7-8 years under her tenure. people would have just packed up and moved to another business (david cook did, but i'm not sure that mrs. williams has anything to do with this), or to another publisher and system.
look at what happened to ICE and Palladium for examples of bad management. in case of palladium, you also have a big personality CEO who doesn't accept to listen to his fans (even though i never heard that he said that they are "inferior").
on the other hand, look at what happened to companies like WotC, or Malhavoc, or other companies that have (or had) a history of fostering a good attitude in the workplace.
it's just logical. even if you had to pay your bills, would _you_ really accept to work for someone who every now and then reminds you of how inferior you are?
maybe, if we were talking about seven digit salaries, fame, or whatnot, maybe i would be convinced that people would have stuck to TSR anyway. but, by all the accounts i have, the RPG industry is like the unglamourous side of the music business: you're there because you are proud of what you do, not because you want the big bucks.
