But this is precisely my problem with much of this stuff.
"The concept is so good! We should keep playing it!"
Concept is easy. Anyone can produce cool conceptual ideas.
A system exists in order to perform a function. Systems are inherently teleological. They are designed to fulfill some purpose, whatever that purpose might be--it's free for the designer to pick. But if that system fails to perform its function, then no matter how cool the concepts are, it fails to achieve this.
It just amazes me that we have this perception in TTRPGs, when in literally all other gaming media, indeed arguably all other media, flaws like this are never patched over with "but the concept is so good!" Video games? Hell no. Board games? They'll get skewered--consider the hate Monopoly gets. Card games? People are quite unafraid to savage any, whether collectible or not, if they think the design has gone wrong, regardless of how good the lore/concepts might be. Toys? God, if the toy itself is defective, the hue and cry could be heard from the ISS. And I wasn't joking about other media. How many movies have you heard of or seen, where you fully believe that the concepts and lore were super interesting, but the actual execution is garbage? How about a song, or a TV show, where the idea was good but it just failed to land?
Yet in TTRPGs, if the system puts awesome ideas in your head, it couldn't matter two figs whether the rules are actively harmful to the experience or not. They'll be papered over with gusto. It's incredibly irritating and I genuinely do not understand why this phenomenon occurs.