The reviewer only does 4 or 5 and the actual content is what led to the pattern of reviews, which according to DriveThru's initial take calls for a review of their review system.
I'm not quite sure why the single review sometimes seems of more immediate interest than the pattern of reviewing. EN has product on DriveThru and I seem to recall that a lot of investment went into high quality Pathfinder materials. imo with a more level playing field that content might have/ would stand out even more from the crowd.
Yeah, well, that's just screwy. The numerical value should somehow correlate to the text. If it doesn't, no stuff their review system needs to be reviewed!
It wasn't even a BAD review. Megan Robertson gave the product 4 out of 5 stars. I don't know in what world that's a bad review.It's a rant about a bad review with accusations of bias because that reviewer gave another company a bunch of good reviews. With an added bit about how the reviewer was elected as an ENnies judge this year.
I have no idea as to the truth of it, but I have learned one thing over the last 12 years -- never complain publicly about a bad review. Because even when you're right, you come across as wrong. At the very most, a polite, friendly correction of actual factual errors, but even then you need to be careful.
I don't know how much effect the review would ever have, but rants like these tend to be detrimental. My professional PR advice would be to remove it.
If you publish, you get bad reviews. There's no way around that, and you won't agree with them all.
I believe the difference of rating between the products is at odds with a significant gap in value
With respect - other people's reviews don't have to follow *YOUR* beliefs. If everyone valued the same things you did, there'd be no point in ever having more than one review.