Well, been away from this one for a couple of days. A couple notes to make and then I'm pretty much done here.
To FickleGM: Thanks for chiming in. While I don't think vindication was necessary, I am glad to see I wasn't the only one that noticed the cliquishness put forth in that little exchange. This kind of thing is to be expected on message boards, especially hobby ones. But its still a bummer when it happens...particularly from website representatives.
Regarding the "Silent majority" discussion: There seems to be a sentiment of "if no ones complaining, why change it?" and thats fair enough. But on the other hand, why not try to make things better? Do you actually need to hear complaints before you say to yourself "there may be a better way to do this?"
A little about myself: On weekends I do some performing work. I've worked in community theatre, and I'm also a family-show magician. I don't claim to be God's gift to the magic world, but I'm also booked every weekend in a midsized market...so I'm doing OK. If I followed the "no complaints = why change?" logic, I'd still be doing the same tricks and routines I was doing 8 years ago when I started. I've never yet had one event organizer say to me "The hatching a rubber chicken sandwich from a real egg trick would go over a lot better if you clowned it up more" It's not something people (besides other entertainers) would even give a thought to. Does this mean I've nothing more to do to make the act a better one? Heck no. Anyone that takes what they do seriously is always looking to improve. I could never just sit on my laurels because I get mostly compliments and no complaints.
When you're green you grow...when you're ripe, you rot. Know what I'm saying?
The reviews and the reviewers here are most excellent here. I've really never had a complaint. But its folly to think there are no improvements to be made.
That's all I wanted to add.
Trev