JEB
Legend
By that standard, Wizards shouldn't engage on any controversy that comes up, ever. There will always be folks who've decided that Wizards is anti-OGL, soulless capitalists, racists, or any number of other bad things, and can never be swayed from that view. But the majority of folks will listen, and appreciate that their concerns were addressed.As @JEB mentions, you have people who automatically assume WotC is lying. And then there’s the folks who will automatically presume bad faith and the worst no matter what WotC says.
So there is absolutely no upside to WotC engaging.
Once again, we can get a whole blog post about canon - prompted by no specific controversy that I can recall, BTW - but not a Tweet or two saying all is well on the OGL front?