The Sigil
Mr. 3000 (Words per post)
My thoughts (FWIW)...
There is also a vast library of knowledge - and knowledgeable people to get advice from - something that we didn't have three years ago.
1.) Malhavoc Press and possibly E.N. Publishing - These guys are the unquestioned cream of the PDF crop. Many of their products are put into print as well. People unfamiliar with PDFs but willing to try the format are willing to buy their products sight unseen, because they know them already by reputation - and people familiar with PDFs almost universally have a majority these companies' releases on their "must buy" list.
2.) The "high-quality" PDF designers - These are PDF designers whose products exhibit consistent high quality and get a decent volume of sales - not enough to quit their day jobs, but enough to get a return on their investments. I think there are probably around half a dozen of these - they have "quality" associated with their brand name. People unfamiliar with PDFs may be willing to buy their products sight unseen - and people familiar with PDFs probably have most of these companies' releases on their "must buy" list. If one of these publishers puts out a work on a subject that interests a person familiar with PDFs, it's all but a lock that the person will trust them enough to make the purchase. They could probably survive one "bad" release with their reputation intact - but won't release a bad product so it doesn't matter.
3.) The "re-release of print products" - This includes Bastion Press and Mystic Eye Games and Atlas Games - this is print companies that re-release OOP products as PDFs. I don't yet have a good feel for where they sit in relation to the other groups as far as customer purchasing patterns... and since only their early stuff has been released thus far (for the most part) the quality is probably slightly less than that of groups #1 and 2... but only because their "new" releases are really a couple of years old.
4.) Everyone else. PDF junkies (like me) will buy their stuff but the vast majority of PDF people wait to hear a review or two before buying unless the subject is one they absolutely love. With two to three consecutive solid releases, these guys can probably move up into category #2. With a bad release or two, they can (unfortunately) get blacklisted and crash into obscurity.
--The Sigil
I think Ryan is "spot on" here - how many of us have heard that Setting A, B, or C or Adventure A, B, or C is basically someone's old campaign re-worked into 3e?The viewpoint I have is that the OGL/D20 project "pricked" a balloon of creative frustration that had been building since the '70s. That frustration was the sum total of all the DMs who read published D&D products and thought, "I could do better than that". The OGL/D20 combo let them try and see for themselves if they could. It turns out that the number of people willing to take a creative and financial risk using the D&D rules is a heck of a lot bigger than the number of people who were willing to try and bootstrap off a brand new game system (no real surprise). What was surprising to me was how good many of those people actually were at doing content creation.
Most importantly, we now have examples of what to do -- and what NOT to do with your products. IOW, it's become fairly clear how far you can push the envelope in regards to legality (obviously the firestorm swirling around the BoEF tells us that the bounds or morality are less well-defined).A licensing framework now understood well enough that even the very risk adverse can start to feel comfortable that the framework is stable and usable.
A large pool of experienced commercial publishers/designers, who have been through the crucible of fan knee-jerk criticism and perceived insanities in the economics of the channel.
Retailers are now aware of, and understand, the "d20 System" trademark and what it means in terms of interest from their customers.
There is also a vast library of knowledge - and knowledgeable people to get advice from - something that we didn't have three years ago.
Thankfully. Publishers are being forced to raise the bar, as there is no longer truth to the adage, "if it has d20 slapped on it, it sells no matter how bad it is."Customers who have been exposed to a wide range of product quality and who have begun to become educated about how to discriminate between similar products from different publishers effectively.
The thing is, the d20 PDF market has, as I see it, already "coalesced" somewhat into four tiers of publishers...Publishers who can't get into distribution and can't forge a side-channel deal will either give up in frustration, or go to PDF sales. The PDF sales channel will become the "minor leagues" of the tabletop RPG publishing world - a place for people to hone their skills, get their preconceived notions shattered, and experiment with form and function in a mostly harmless way. The occasional success story that comes out of the PDF channel will serve as the impetuous to the other participants to keep plugging away.
1.) Malhavoc Press and possibly E.N. Publishing - These guys are the unquestioned cream of the PDF crop. Many of their products are put into print as well. People unfamiliar with PDFs but willing to try the format are willing to buy their products sight unseen, because they know them already by reputation - and people familiar with PDFs almost universally have a majority these companies' releases on their "must buy" list.
2.) The "high-quality" PDF designers - These are PDF designers whose products exhibit consistent high quality and get a decent volume of sales - not enough to quit their day jobs, but enough to get a return on their investments. I think there are probably around half a dozen of these - they have "quality" associated with their brand name. People unfamiliar with PDFs may be willing to buy their products sight unseen - and people familiar with PDFs probably have most of these companies' releases on their "must buy" list. If one of these publishers puts out a work on a subject that interests a person familiar with PDFs, it's all but a lock that the person will trust them enough to make the purchase. They could probably survive one "bad" release with their reputation intact - but won't release a bad product so it doesn't matter.
3.) The "re-release of print products" - This includes Bastion Press and Mystic Eye Games and Atlas Games - this is print companies that re-release OOP products as PDFs. I don't yet have a good feel for where they sit in relation to the other groups as far as customer purchasing patterns... and since only their early stuff has been released thus far (for the most part) the quality is probably slightly less than that of groups #1 and 2... but only because their "new" releases are really a couple of years old.
4.) Everyone else. PDF junkies (like me) will buy their stuff but the vast majority of PDF people wait to hear a review or two before buying unless the subject is one they absolutely love. With two to three consecutive solid releases, these guys can probably move up into category #2. With a bad release or two, they can (unfortunately) get blacklisted and crash into obscurity.

--The Sigil