Trouble registering at The TARDIS

[MarkB]

Inspired by the new Torchwood miniseries, I headed over to the TARDIS forums to chat about it. Once I arrived, I found that it appeared I'd have to register a separate account to post there, as my regular ENWorld details didn't work (is this correct?)

Once I'd progressed past the terms & conditions to the registration page, I ran across a difficulty: Where there should be an Image Verification block, there is only an error message.

Image Verification
Invalid public key. Make sure you copy and pasted it correctly.​

The same message shows up when I view the page in either Internet Explorer or Google Chrome, so I get the impression it's a server-side problem. Is there anything I can do to get around it, or is it something that needs fixing?

I hope this is the appropriate place to report this. If not, my apologies.

 

[Morrus]

Yep, it's a totally separate site.

I've fixed the issue - try again!

 

[Morrus]

Incidentally, you can also use your Facebook account if you have one. Quicker than registering a new account on the site.

 

[MarkB]

Thanks, that's allowed me to register an account.

My troubles aren't over, however - I can't seem to log in. I fill in my username (same as for this site) and password, click Log In, and get taken to a Thank You For Logging In screen - but when it redirects back to the page I was viewing, I'm still not logged in.

This occurs in Google Chrome and Firefox, but not Internet Explorer - I can log in fine from there. I guess I could use IE for my Doctor Who-related forum browsing, but I don't really trust it as a piece of software.

I've tried resetting my password, but it's made no difference - I still can't log in from Chrome or Firefox. This one's really puzzling me.

 

[Morrus]

Yup. That's an issue I'm aware of.

The problem is that they're both on the enworld.org domain. So your browser will have "enworld.org" cookies - either TARDIS or here at EN World; so it can't handle both. When you clear your cookies, you'll be fine with the first of the two you visit. Each browser has its own set of cookies, I believe.

It's a big pain. I have to use a different browser for each, too. The fix is to buy and set up a proper domain for the site, which I'll do if it gets a little busier.

 

[MarkB]

Okay, that makes sense. I can work round it, now that I know why it's happening.

Thanks very much for your assistance.