You are joking, right?Cedric said:To my thinking (and absent of any published instructions to refute this thought), that places the FAQ at the very top of the rules hierarchy.
Ignoring (for the moment) that the 'published hierarchy' has not yet been sourced, several people have made reference to it, so that it reasonable evidence that it exists (although I do agree that the lack of it does cast some doubt on that). I have also read numerous criticisms about WotC misusing the FAQ in a way contrary to their own stated purposes in previous threads about INA (there was one thread nearing 1000 posts before it was closed)
But the plain language used to describe the various documents is, in itself, indicative of their standing. Did you see the Polymorph changes come through the FAQ? No. Nor did they come through the Rules of the Game, or the Customer Service desk. They came through errata for a good reason.
FAQs are used the world over by a multitude of organisational types for a large variety of reasons. In my job, we use them to help explain changes to legislation and other guidelines. What they do not carry is any sort of legal power or authority - those powers are invested in things like the legislation itself, the guidelines to the legislation, regulations, explanatory memoranda, second reading speeches to parliament, and court decisions. It wouldn't matter what any FAQ said, no matter who backed it, it doesn't carry any weight.
So I would find it next to impossible to to provide any great store in the FAQ as an authoritive rules source, let alone place it at the top of the heap.