VTT/online-play Etiquette and Horror Stories

Which of the following do you consider examples of poor online-play etiquette

  • Not muting when sneezing, coughing

    Votes: 8 29.6%
  • Eating when the mic is on

    Votes: 17 63.0%
  • Overly "comfortable" dress when on camera

    Votes: 3 11.1%
  • Engaged in other activities on the computer not related to the game (surfing the web, texting, etc.)

    Votes: 10 37.0%
  • Playing music in the background when on mic

    Votes: 19 70.4%
  • Talking over other players

    Votes: 17 63.0%
  • Constantly having technical difficulties

    Votes: 9 33.3%
  • Recording sessions without asking for the consent of all players

    Votes: 16 59.3%
  • Stepping away outside of breaks, without asking for a break

    Votes: 8 29.6%
  • Not turing on their camera for games where on-camera is the expectation

    Votes: 5 18.5%
  • Out-of-game chatting/texting with other players

    Votes: 3 11.1%
  • Inaudible/too loud

    Votes: 7 25.9%
  • Cheating with mods or macros

    Votes: 15 55.6%
  • Cheating by looking ahead on the map when the system can't prevent that

    Votes: 13 48.1%
  • Moving out of turn when the system can't prevent that

    Votes: 13 48.1%
  • Not telling the GM, and viewing, assets when the permissions were not set properly by the GM

    Votes: 12 44.4%
  • Poor lighting when on camera

    Votes: 2 7.4%
  • Constantly complaining about the agreed upon VTT/voice/chat platforms

    Votes: 11 40.7%
  • Constantly forgets login information, delaying start while they reset their passwords, etc.

    Votes: 9 33.3%
  • Posts inappropriate text/images in the chat

    Votes: 13 48.1%
  • Slows down game due to refusal to learn how to use the software

    Votes: 12 44.4%
  • Insists on rolling physical dice when everyone else rolls in the VTT

    Votes: 12 44.4%
  • Insists on using paper character sheets when everyone else is using the VTT character sheets

    Votes: 7 25.9%
  • You forgot to include my biggest pet peeve! (post in the comments)

    Votes: 5 18.5%


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Also, it seems a little odd to call some of the technical problems "Bad etiquette". Nobody chooses to have those happen, and often they have limited control over it. That doesn't mean they can't be a problem, but they're not an etiquette issue.

Like so many things in the list, it's not a problem until someone abuses what's reasonable and it becomes one.

Let's say you have a bad mic, you know you have a problem, but you commit to playing a game where it's understood that the tech is crucial to participation. The first time it's a problem, people understand. Three months later, people have asked every week and you can't be bothered to get a $10 headset that would fix the problem, or log on with a different device? As time goes on and you don't solve the problem, eventually it crosses the line from an understable issue to an etiquette problem.
Like everything else on the list, I think that this is highly dependent on the expectations of the group. As a legal technologist I've worked with attorneys and legal assistants continue to struggle with software even when their jobs depend on it. There are people for whom certain technology continues to challenge them. They are not being willfully obstinate, they just can't seem to grok it. Often, but certainly not always, age can play a role.

How patient the rest of the group is and how willing they are to accommodate depends on their existing relationships and there expectations of competency. It is similar to expectations of rules mastery. With my main campaign, the game system, both rules and the game specific GUI for Foundry (Warhammer Fantasy Role Play 4th edition), we all have a lot of patience with each other because it above average in complexity, but I don't think that someone with very low technical proficiency would be a good fit for that campaign.

At the same time, I've been playing with this group for years and if, when we first switched to WFRP, the players struggled with it to the point of it not being fun, we would have switched to another system.

Insists on rolling physical dice when everyone else rolls in the VTT
Also a "goodbye" level offense.
I'm generally on the same page. Barring technical glitches, we all roll in the VTT. Like when we play in person, we all (GM included) roll in the open. Watching other players' rolls keeps us engaged and exited when it is not our turn. This is also why I like VTTs with 3D dice simulation, like Fantasy Grounds or Foundry with the Dice so Nice module. Watching the dice roll and come to a stop before the numbers are shown is just more fun for us than having them immediately posted to chat.
Overly "comfortable" dress when on camera
not an issue in my current online group... mostly because we do voice only. One of the players has VERY limited upload.
Yeah, I just threw that in based on horror stories I've heard and kinda experienced once on work calls. Had a co-worker who had to join an urgent meeting while he was on vacation and on the beach. He forgot to turn of the camera on his phone, but thought he did and wasn't holding it up to his face. We all just saw his nipple for several minutes before someone brought it to his attention as politely as they could.
Engaged in other activities on the computer not related to the game
Only a problem if they're not able to pay attention to the game at the same time. Some do.
My philosophy is that it doesn't bother me if I don't know you are doing it. Meaning, if they are ready on their turn and don't need things constantly repeated to them, I would have no idea unless they told me. I don't like it in in-person games, however. Even if they are still able to pay attention, it bothers me to have someone constantly looking at their phone during in-person games. Maybe its my age, but I don't like people glued to or constantly checking their phones at dinners, while playing board/ttrpg games, or other social events.
 

You forgot "constantly telling other players what to do and/or complaining when said player doesn't listen to them."
I tried to stick to things that are more VTT specific, though I'm sure I'm being inconsistent here. I suppose this applies to more than telling people how to play their character. Some people can be overly "helpful" with telling people how to use the software.

As a long time DM and Foundry user, I find I need to bit my tongue when playing in another GMs games. Nobody likes a side-seat driver.
 

I think the camera expectation is interesting I wonder if those folks are hoping to one day stream content or hoping the group will get to the point where they can stream. The allure of online influencer status is a big draw for youngsters and that does require cameras.

For me I think it’s unnecessary. When you are talking for hours regularly with the same people and doing a lot of listening being able to see people’s faces becomes less important. I started my enemy within campaign on camera with our group but soon stopped. We needed a second device or screen to do it else it took up space away from the gaming window. Plus it is nice to be able to drink your tea.
 
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No real horror stories from me so far. The worst thing is ghosting games. No, "thanks but im gonna drop" just gone.

Im a little surprised to see so much "on camera" items. I have yet to be in a game where being on camera was mandatory and none so far have even seldomly activated it. 🤷‍♂️
Pretty similar for me. I had one player drop without notice in a con game, and in our regular games, sometimes people forget to mute themselves while snacking something on the side (thankfully that's rather rare), but otherwise no specific online-play troubles.

That being said, camera off has also been the default for me (and I clearly prefer it - usually the only time I turn the camera on is for the intro part with a new group). So the video-related items wouldn't really apply to my games anyway.
 

I think the camera expectation is interesting I wonder if those folks are hoping to one day stream content or hoping the group will get to the point where they can stream. The allure of online influencer status is a big draw for youngsters and that does require cameras.

For me I think it’s unnecessary. When you are talking for hours regularly with the same people and doing a lot of listening being able to see people’s faces becomes less important. I started my enemy within campaign on camera with our group but soon stopped. We needed a second device or screen to do it else it took up space away from the gaming window. Plus it is nice to be able to drink your tea.
I think it's a little weird to require the cameras be on, however, I can see how it helps foster a human connection when you can't play in the same location. We turned those cameras ON during the pandemic, for example. It was helpful to have a fellow gamer's face. Now, when we play online, it's usually because the kids are sick at the host family's home and we don't want our immune-compromised players to get sick, so the pressure to have cameras on is lower.
 

Nice choice to include moving around out of turn when the software won't prevent it. I was in an online game during the pandemic (PaizoCon, I think) and the GM was using Roll20 with dynamic lighting. One one hand, it was cool to experience it. But MAN did the other players move around scoping out revealed rooms as soon as they were able to do so - and with them having light sources, it was causing all of our displays to have weird updates. It was really distracting.
 

One of the hardest ones to deal with is talking over each other. It happens - it will always happen to a certain degree because its hard to keep people from chiming in simultaneously without being excessively restrictive. You just have to accept it, stop people when you can, and ask people to repeat things when they couldn't be heard.
 


Like so many things in the list, it's not a problem until someone abuses what's reasonable and it becomes one.

Let's say you have a bad mic, you know you have a problem, but you commit to playing a game where it's understood that the tech is crucial to participation. The first time it's a problem, people understand. Three months later, people have asked every week and you can't be bothered to get a $10 headset that would fix the problem, or log on with a different device? As time goes on and you don't solve the problem, eventually it crosses the line from an understable issue to an etiquette problem.

The issue with that is that you can be trying to fix a problem, go through various backflips, and it just doesn't happen. I went through probably five conference mikes before I found one that seemed to be consistent, and that doesn't even go through the things that were bandwidth-related before FIOS became available in our area.

In my experience, this sort of thing isn't uncommon; sometimes technical problems can be fairly intractable.
 

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