WoTC Customer Service - now I'm ticked

[the Jester]

If you piss a 4venger you break Wotc boards rules.

If you breath too loud you break Wotc rules.

Funny, I've never run into this.

 

[Lokiare]

Funny, I've never run into this.

I know... It's infuriating. I mean some people (pro WotC) can say worse things than I did and not get banned or even get their posts edited, yet I barely get near the line of the CoC or ToS or whatever and get temp banned every other day...

Okay, stop. Your thread on WotC moderation just got closed, and it was very clear (at least in the eyes of the other posters in the thread) that your suspensions were understandable and well within WotC's purview for bringing up topics they had forbidden. Please don't continue to bring this up as an off-topic comment in other threads here at ENW. PM me if this is at all unclear.

Thread back on topic, please. ~ Piratecat

 

[Dice4Hire]

It sounds to me like there is something seriously wrong going on over there.

Is it clearing up any? It has been a few days.

 

[Piratecat]

It's the Thanksgiving holiday, and pretty much all commerce shuts down 'til Monday. We'll probably hear updates in the next 2-3 days.

 

[Dice4Hire]

I hear they had a massive 6" snowstorm also.

 

[Abraxas]

Update

It's been a week.

I've had no response from WoTC and I still can't fix the billing address snafu.

This can't be that hard to fix, can it?

 

[Ryujin]

Just checked. Same here, and also no response to my help email.

 

[mudbunny]

*headdesk*
*headdesk*
*headdesk*

I will poke again, but must do so carefully. CM (whom I send my stuff to) is a different division than CS (who handles this) and I don't want to get my CM contact smacked.

The only thing I can suggest is to update your ticket.

 

[Ryujin]

Unfortunately never received a response to my email, so there's no trouble ticket number to update.

 

[mudbunny]

Unfortunately never received a response to my email, so there's no trouble ticket number to update.

If you didn't get an immediate automatically generated email with a ticket number, your ticket never got submitted to the help desk.