People on the WoTC forum (which I've recently abandoned due to a certain community manager) have been pissed about the poor level of quality of management, content, and overall capabilities of WoTC's online components for a long time now.
The killing of the Dragon and Dungeon magazines ushered in an era of anger amongst its posters - and it's something that WoTC has largely ignored. Add in a power-hungry community manager who has a reputation for deleting or moving posts critical of him, and you're spelling out a looming disaster.
I am surprised that the thread started by Ken has not provoked a longer thread so far.