About Amazon: I'm talking what market share of D&D players are buying/playing 4e. I don't see how Amazon can answer that.
If initial sales at Amazon for 4e were stronger than initial sales at Amazon for 3.5e (which they were), you can draw some useful data from that. It's not a full answer to your question, but it is a partial answer based on something objective.
About WotC: Their layoffs don't seem well aligned with the idea of extremely strong sales.
They had similar layoffs after 3e, and after 3.5e, and both of those layoffs were during better economic times. So, unless you are saying those also had weak sales, I do not see how that is relevant to your point.
About 10 polls here, all with the same answers,
It would not matter if it were a thousand polls. Of course they result in the same answers. That doesn't make them more accurate however. As I said, they are internet polls, which are inherently unreliable. They are self-selecting for responders, and disgruntled people are more likely to answer an internet poll they seek out than happy people who do not feel the same level of urge (on average) to seek out such a poll and express their opinion. Do I
really need to explain that internet polls are not accurate? Do I really need to point to all the articles on the topic, and how internet polls can never be relied on?
and my observations are not just from "my FLGS", it's 6 different FLGS' in 2 countries.
Which represents, what, .00000000001% of FLGS hours? Come on now, you know you cannot personally present your visits as representative. They are not. Heck, even if you OWNED 6 stores around the world, it would still not be representative of the world's game sales. It's too big a set of data for your samples to be meaningful in any way. Heck, I am not even sure the bulk of WOTC products are even sold through FLGS anymore!
What percentage adoption is that commercial reality showing? It's pretty consistent in the Southwest and Northeast Pacific: the biggest deal places in both countries are strongly in favor of 4e, but the little guys are hedging their bets -- or dropping all D&D, in the case of one store. So are the EnWorld 45% 3e/55% 4e split, or the general idea that 4e is leaving a lot of people behind, all that far-fetched? I think you've got to be pollyanna to think WotC hasn't lost significant numbers of customers.
You have no actual data to go on. You've taken the classic hasty generalization position, and then accuse me of being pollyanna?
I am not saying you are wrong or right, I am saying you have no basis for knowing if you are correct or not, nor do I beyond those two relatively minor actual data points (Amazon, and the WOTC employee statement regarding reprintings). You have pretended that your non-data is actual representative information based on your personal opinion. It's silly. It's not something you would appreciate if someone else did that sort of thing in some other aspect of life.
We have no idea if they gained or lost customers. You going around claiming internet polls and your 6 visits to different game stores is some kind of proof of ~45% loss in customers is ridiculous. Have a little respect for your fellow peers here, be completely honest with them, and just say it's your guess that they lost a lot of customers but you do not have anything firm to back that up. Lets put an end to claims of hard numbers that are actually based on internet polls and your store visits.