Trademarks like VISION CENTER have been found to be descriptive. They describe one or more characteristics of the goods or services, but they're not generic. This is where, it seems to me, ARMY BUILDER falls.
Bravo Steepike, you do a better precis than 90% of my Undergrads could manage.

My knowledge of army roster building software doesn't extend much beyond this thread, but it seems to me that if the USPTO did any kind of enquiry on marks the way European TM offices do then this would not have been registered. As it is they leave it 5 years for challenges to emerge, and this area of business is obscure enough none did, so the mark is currently valid (can't be struck off without a court action). If it came to court though I'd think the balance of probabilities would be heavily against it surviving.
BTW here's some advice on s. 15 Incontestability - note that a filing of Incontestability does not prevent a challenge for genericness or functionality:
Incontestability: Does Anybody Really Understand It? | The Association of Patent Law Firms
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