I got mine last Tuesday, but I had pre-ordered it months ago. I didn't contact customer service... in fact, I had sort of forgotten that I ordered it so it was like a happy draconic surprise.
I got mine last week with some packs of War of the Dragon Queen. Excellent price for an amazing mini. I wish they'd drop the red dragon price a bit more... still too much for me
Just got mine today, but I had it on their slow boat to China free shipping - ordered it before I finally broke down and joined Amazon Prime.
Awesome mini. Heck, it's awesome enough that my wife's reaction to it wasn't "oh god, how much did that cost?" like I had feared, but instead "Wow, cool!" So the Colossal Red next month shouldn't pose any problems either.
I got in on the $13.95 deal as well. Ordered it in December when the MSRP was $19.99 (I think). Ordered it with PHBII so I got free shipping. Got a message that it's in the mail. Looking forward to it this week.
I got a good look at it at GenCon. Looks 'OK' but it was sitting next to the Collolsal Red Dragon. Now that's a sweet mini, if you can call a 14" tall figure a 'mini'.
I got a response from Customer Care, they said it was on back order due to demand.
They apparently have up graded the shipping and give me some kind of 4% coupon for the next time I order.
Not exactly sure when it will show up but we shall see.
I ordered mine in March along with the Red but requested seperate shipping. It looks like they will both get here about the same time from that Amazon was saying.