Amazon Orphans unite!

[Mercurius]

Mine has said "Shipping Soon" since late Saturday night or early Sunday morning, and my credit card has a "sale pending." At what point would I expect this to actually ship? Does Amazon take awhile to update their page? (I've heard of people getting an item before they received a shipping notice).

 

[Scribble]

Mine has said "Shipping Soon" since late Saturday night or early Sunday morning, and my credit card has a "sale pending." At what point would I expect this to actually ship? Does Amazon take awhile to update their page? (I've heard of people getting an item before they received a shipping notice).

Technically any mail order company can only charge your card when they are shipping the item... so if your card has been charged, then it should be shipping out same day.

 

[Mercurius]

Technically any mail order company can only charge your card when they are shipping the item... so if your card has been charged, then it should be shipping out same day.

Well, it still says "pending" which means it hasn't been charged yet. Still waiting...

 

[Korgoth]

I tried calling Amazon to complain about the whole point of a pre-order being that they should have set one aside for me, and all 3 times I called I got somebody in Asia (two in the Philippines, one I think was India). That has taken me from irritated to livid. I didn't talk to any of these people except to politely thank them for their time (and the first 2 times I asked to speak with someone in the USA, but they didn't know how to work that I guess).

So now, apart from being irritated that I was taken in by false advertising ("pre-order"), I am now concerned that my personal information is getting passed around the Eastern Hemisphere.

I strongly suggest that no one ever do business with them again. I no longer consider them a trustworthy company.

 

[Belorin]

Politely stated, yet angry e-mails FTW!
After sending my reply to the we're back ordered e-mail from Amazon, they replied by upgrading my shipping from free to free two day shipping when the books did come in. I replied by stating that I accepted their offer, but I would be keeping an eye on future purchases(I have other pre-orders pending) and they should re-evaluate their notification protocols.
Result; shiipping date June 16 - June 27 changed to shipped June 09, arrival date June 11!
Woo Hoo!

Bel

 

[Cirex]

I can't e-mail Amazon.com. It gives me error each time I try to e-mail them.

It says to try in a few minutes, but I tried yesterday and no luck neither.

EDIT: Ah yes, the problem was that I'm using Firefox. I will mention this next time. I think it's ridiculous I can't e-mail them because I was using firefox and not IE.

 

[Kzach]

Whoohoo! My books finally shipped too!

Although, I'm pissed that they changed the pricing. I had pre-ordered and had a 5% pre-order discount. Then Amazon sent me an email saying that they couldn't fulfill the order until a later date. Then I get another email a few days later saying they've got the stock and are shipping it, but they took off the pre-order discount!

Htf is it MY fault that they didn't fulfill my pre-order?

 

[Cirex]

Mine has said "Shipping Soon" since late Saturday night or early Sunday morning, and my credit card has a "sale pending." At what point would I expect this to actually ship? Does Amazon take awhile to update their page? (I've heard of people getting an item before they received a shipping notice).

I actually got the same "problem". Amazon replied my mail saying that they had problems processing my card. So I asked at the bank and they said amazon has withheld an amount of money (the grand total) for two days already.

Something does not compute.

 

[Ulorian - Agent of Chaos]

I didn't talk to any of these people except to politely thank them for their time (and the first 2 times I asked to speak with someone in the USA, but they didn't know how to work that I guess).

I'm curious to know how you think it would have benefited you to speak to someone in the USA.

 

[Charwoman Gene]

Something does not compute.

They did this to me. I refuse to deal with them ever again and I cancelled my order. $35.00 isn't worth it.

They put a authorization on my card, then refused to ship after the purchase wouldn't go through AFTER the authorization.