Amazon Orphans unite!

[Charwoman Gene]

Htf is it MY fault that they didn't fulfill my pre-order?

Email them I got mine back. Note, they raised the price and that was my first credit card issue.

 

[Cirex]

They did this to me. I refuse to deal with them ever again and I cancelled my order. $35.00 isn't worth it.

They put a authorization on my card, then refused to ship after the purchase wouldn't go through AFTER the authorization.

I don't understand why is that. I bought two products from amazon one month ago and now they are doing this?
I e-mailed asking what was exactly the problem.
In case I got to cancel, where should I go, Buy.com or Barnes and Nobles?

EDIT: I created an account at buy.com and I will receive an e-mail once the gift set is back on stock.

 

[thundershot]

Mine still hasn't changed...

The total right now with the gift set and additional player's handbook is 75.98. 4 books for the price of 2 books and 6 dollars.... I'll keep waiting....



Chris

 

[TerraDave]

The box is at home...I didn't even have a chance to open it...

...but next edition, I will probably just go to a book store, assuming any are left.

 

[Calico_Jack73]

My gift set is due to be shipped today. Still no e-mail from Amazon but I'll give them till COB today. Tomorrow I'll try to contact them if there is still no sign of a shipped package.

 

[catsclaw227]

It looks like my gift set will arrive, as scheduled, today.

------------
EDIT: Yes, it arrived just after noon. Nice, sturdy slipcase, beautiful books. Tonight will be a "disappear into a D&D rulebook" night.
------------

I know this seems like a stocking and ordering flub by Amazon, but if WOTC sold out of their first printing so quickly, Amazon might not have been able to meet their pre-order requirements.

Mostly I have had AWESOME luck with Amazon Customer Service. They have helped me quickly with other issues and gone the extra mile every time. Personally, I dig amazon. I bought a refurb plasma screen from one of their affiliates and it arrived with shipping damage - the screen had shattered -- and they replaced it with a NEW tv of a newer model since they couldn't find the model I bought. No additional charge, no additional hassle. It was at my door in two days, and they picked up the broken one as well.

 

[Calico_Jack73]

Hoody Hoo!!!! I just got my shipping e-mail from Amazon. Right on time! They said they'd ship today and they did. No complaints from me!

 

[roguerouge]

Snarky response: Wow. It's almost as if you lose something important when you order for the cheapest possible vendor rather than your local gaming store.

Serious response: Please learn from this experience and buy from your local gaming store, rather than from big box retailers. You get what you pay for.

 

[thundershot]

Snarky response: Wow. It's almost as if you lose something important when you order for the cheapest possible vendor rather than your local gaming store.

Serious response: Please learn from this experience and buy from your local gaming store, rather than from big box retailers. You get what you pay for.

I would never give the local gaming store a dime of my money. Any time I've ever walked in there, it's like walking into a bar and the jukebox shuts off and everyone stops what they're doing and stares at you. It's a very uncomfortable feeling...

Also, if I can buy 4 books for the price of 2 on amazon and have to wait a little longer, I'll do it. That money will go toward two other books I want down the line.

Waiting isn't an issue with me. Someone else who ordered three months AFTER me and chose the same shipping option and received their books while I haven't? That's an issue with me. But guess what? I'll happily wait.

I did buy a copy of the PHB at Borders with a 20% off coupon, so I've got that to tide me over until the amazon order arrives (I was going to have an extra copy for the group in addition to my own and my wife's anyway).



Chris

 

[Calico_Jack73]

Snarky response: Wow. It's almost as if you lose something important when you order for the cheapest possible vendor rather than your local gaming store.

Serious response: Please learn from this experience and buy from your local gaming store, rather than from big box retailers. You get what you pay for.

While it is all well and good to preach the virtues of supporting your FLGS such an opinion isn't seated in reality IMHO. We live in the real world... and in the real world I have expenses such as mortgage payments, childcare, increasing fuel costs for my daily commute, food expenses, etc. If I can save $35+ by purchasing my books through Amazon then guess what, I'll do it even if it means I'll have to wait a bit longer to receive the books. If the FLGS goes under and the owner becomes unemployed because they can't compete with Amazon then I am sorry but that is the risk of running your own business. It is not my responsibility to ensure their business stays afloat. My responsibility is to myself and my family. We all make life decisions that affect our finances. Would I rather run a game store where I can be knee deep in RPG culture all day? You bet I would! However, I know that I can provide a better living by doing what I do now and there is far less risk financially.

Okay... I'll get off the soapbox now.