Amazon Orphans unite!

[Lord_Zephyr]

My order from Barnes & Noble hasn't been shipped yet, and now the expected shipping date is July 6. The thing that sucks most about it is that I PRE-ORDERED it well in advance and used gift cards for part of the cost, so I'm not going to cancel my order and try elsewhere because I'm afraid I'll lose credit for them.

Arghhh... grumble grumble... anger rising and whatnot.

 

[jinnetics]

I'm sorry for the double post, but I'm seeking some help now. Amazon keeps e-mailing me because they say they got some problems with my VISA.

I had that. Turns out I had the incorrect expiration date entered, by one digit.

 

[RigaMortus2]

CSR: Sir, Amazon ships on a first come, first served basis.

Wolf: Sigh. No you do not, or I would have recieved my January pre-order before others have recieved their March/April/etc pre-orders. Right?

CSR: I'm sorry sir, I do not have an explaination for that. I assure you Amazon ships on first come, first served basis.

The explaination I was given is that it has to do with shipping priority, and not when you placed the order. I placed my order Feb 7th and did "free shipping". Meanwhile, my friend ordered May 28th and did next day shipping, and got his today June 12th. They said that they give you a discount when you do free shipping (not a discount per se, they just don't charge you) with the presumption that you are willing to wait longer to get the product. I'm not happy about that answer, but that is what they said in their email.

 

[Charwoman Gene]

I bought my PH at a local chain store. I then cancelled my amazon core set. I then used my gift certificate, plus a new one I got, to order the DMG and MM on amazon. should have them by Wednesday.

 

[Cirex]

I had that. Turns out I had the incorrect expiration date entered, by one digit.

I checked and rechecked. Mine is correct.

I'm starting to get very, very frustrated about the whole issue. I bought something from amazon 24th of April, my brother used the VISA to buy some X360 games, zero problems. Suddenly now they can't process it.

 

[Darkwolf71]

The explaination I was given is that it has to do with shipping priority, and not when you placed the order. I placed my order Feb 7th and did "free shipping". Meanwhile, my friend ordered May 28th and did next day shipping, and got his today June 12th. They said that they give you a discount when you do free shipping (not a discount per se, they just don't charge you) with the presumption that you are willing to wait longer to get the product. I'm not happy about that answer, but that is what they said in their email.

Also not true. I ordered with one-day shipping. :-/

So, yeah. I have no idea. It seems totally random to me.

 

[thundershot]

The explaination I was given is that it has to do with shipping priority, and not when you placed the order. I placed my order Feb 7th and did "free shipping". Meanwhile, my friend ordered May 28th and did next day shipping, and got his today June 12th. They said that they give you a discount when you do free shipping (not a discount per se, they just don't charge you) with the presumption that you are willing to wait longer to get the product. I'm not happy about that answer, but that is what they said in their email.

Unfortunately, there are people here (okay, fortunate for them) that ordered in March, April, or even May that did the FREE shipping and got their books while people who ordered in Dec, Jan, or Feb with the same shipping option got backed up to the end of July...

 

[Charwoman Gene]

We are preparing these items for shipment and this portion of your order cannot be canceled or changed. DMG and MM not in core set.

 

[Cirex]

I still can change mine, even if it says that the shipping estimate is 12-13th.

I asked for a discount for the grief I was suffering and got a $5 discount. However, I'm still wondering if they will be able to process my credit card this time...

 

[catsclaw227]

Also not true. I ordered with one-day shipping. :-/

So, yeah. I have no idea. It seems totally random to me.

Is the shipping problem just with the gift sets or with the individual books as well?

I ordered 4 PHBs and a gift set. I got the 4PHBs on Friday the 6th, and the gift set on Tuesday the 10th. Both with Prime 2-day free shipping.

I did hear that they heavily underestimated the number of gift sets they needed, but I thought there were enough individual books available.

Also, does anyone know if the individual MMs and DMGs were delayed at Amazon as well? They seem to show immediate availability on the website.