Anybody Have this Problem With Fantasy Grounds?

[Remus Lupin]

I can't seem to get connected using Fantasy Grounds, and I'm finding their customer support to be woefully inadequate. The problem seems to be that my players aren't able to access the program on my computer. I'd be happy to supply more details, but first I'm interested ot know if this is a common problem, and what kinds of steps people went through to solve it. At this point, I'm about ready to give up.

 

[HeavenShallBurn]

The program has to act as a server have you checked your firewall setting and made sure it has the necessary permissions set in the OS and any security software you're using?

 

[TheYeti1775]

First time I did it, I couldn't use my Linksys Router but if I bypassed the router straight to the modem it worked fine. After following some advice from their message board, and reseting permissions I was able to use the router in line with it.
But that was several years ago now. Haven't used it in a bit.

 

[Remus Lupin]

Yeah, I've tried both of those things. I turned off my firewall and bypassed the router to run directly off of my modem. The problem becomes how to open up the proper port (1802) for business.

And, I will say for the record, that once you exhaust the advice on the message boards, their customer service is nonexistent.

Has anyone found Klooge.Werks to be any better to manage? I can't get connected to it either, but I thought it might be an easier fix.

 

[Kashkadir]

Have you already looked at the relevant FAQ? It contains some links that help configuring the computer correctly to act as the host.

 

[Remus Lupin]

Yeah, I've checked it out. I ran through everything again last night and near as I can tell, it SHOULD be working. But it's not. I figure that somewhere along the line, I've got something set up wrong, but I have no idea where that could be.

 

[Kashkadir]

If your router is configured correctly and the host is running, are you sure that your players have the same version (possibly different license, but the same version number) of the program?

If this discussion gets much longer, I guess it should be held on the support forum of Fantasy Grounds.

 

[Remus Lupin]

Oh, I've looked there! As to your question, yes, we're all running the same versions. You see why this is perplexing to me.

 

[DMFTodd]

Has anyone found Klooge.Werks to be any better to manage? I can't get connected to it either, but I thought it might be an easier fix.

Definitely sounds like router/firewall/ISP issues - not the software - so I doubt kloogewerks would be any better for you.

 

[werk]

Definitely sounds like router/firewall/ISP issues - not the software - so I doubt kloogewerks would be any better for you.

Agree.

Something is blocking it, should be easy to find in your processes list.