Bad Hair Cut Etiquette?
- Thread starter Queen_Dopplepopolis
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Xath
Moder-gator
The Iron Hand is no friend of mine
Ah, retail. Once I had a lady call and ask about a Yu-Gi-Oh tourney. (I worked retail for WotC) I told her pre-reg started at 5 and it was first come first serve; we could only accept 40 participants per game. The tournament would start at 6. So she gets there at 6:20 and demands that her son be let in because I had promised that he would be allowed to play, and that she had driven down from PA for this. My manager (who had been listening to our phone conversation) explained that late entries weren't allowed, and that we had turned people away because we had been full booked since 5:20. She was not a happy camper. She made threats, and threw quite the fit until we had to ask her to leave the store. She called my boss' boss' boss' boss to complain, which meant that everyone down the chain got in trouble, but nothing came out of it. There was nothing we could do.
The Iron Hand doesn't work. It just makes the retail employees less happy to help you.
Ah, retail. Once I had a lady call and ask about a Yu-Gi-Oh tourney. (I worked retail for WotC) I told her pre-reg started at 5 and it was first come first serve; we could only accept 40 participants per game. The tournament would start at 6. So she gets there at 6:20 and demands that her son be let in because I had promised that he would be allowed to play, and that she had driven down from PA for this. My manager (who had been listening to our phone conversation) explained that late entries weren't allowed, and that we had turned people away because we had been full booked since 5:20. She was not a happy camper. She made threats, and threw quite the fit until we had to ask her to leave the store. She called my boss' boss' boss' boss to complain, which meant that everyone down the chain got in trouble, but nothing came out of it. There was nothing we could do.
The Iron Hand doesn't work. It just makes the retail employees less happy to help you.
Darth K'Trava
First Post
ph34r said:Where do you think Fzoul gets his color done?
You wanna know why Fzoul is soooo cheezed off?? He asks for RED and they give him BLONDE. Talk about a screwup!
Darth K'Trava
First Post
Xath said:
You've not known true rage until you work the fast food industry. People want their food hot, NOW, NOW NOW!! And they get picky over the least little thing. There was one guy who had two sandwiches left out. No biggie. Except for the fact he kept carping on "oh... how *I* was inconvenienced..... oh, how I was inconvenienced......" to the tune of flogging that poor, poor dead horse over and over again.... it just made me roll my eyes (not in his sight of course...). Or the gangsta member who came in and rudely demanded we remake his whole order. Down to the prepackaged orange juice.... and asked, RUDELy, abt a napkin and fork. I growled that they were over in the cubby in the corner. Then he asked, just as rudely, abt a straw. Same growled response. Basically, you come in acting like a jackass, don't expect niceness. Especially when you act like a jackass when I haven't had a good day......
RyanL
First Post
I had a similar experience once. I went to the barber shop that I've gone to my entire life. There was a new person working there, a woman, which is odd for a traditional barber shop. She was kind of shifty-looking, but I was in a hurry. I sat down in her chair. I asked her to leave me about 2 inches on top and taper the sides and back. Apparently she misunderstood; I don't know what she thought I said, but I ended up with about 1 centimeter of hair. I was so shocked that I just paid and left.
The next time I went back, she was not there. I strongly suspect that the owner, who has known me my whole life and therefore knows I would never get my hair cut that short, knew she messed up and fired her shortly thereafter.
Ah, memories.
The next time I went back, she was not there. I strongly suspect that the owner, who has known me my whole life and therefore knows I would never get my hair cut that short, knew she messed up and fired her shortly thereafter.
Ah, memories.
Psychic Warrior
First Post
I had a wacky customer (note 'wacky' is an ENWorld safe word, the real word is not safe for young tneder minds) just the other day. I work in an optical lab with a retail store front. There is am eye Doctor's office right next door to us but he runs his own business and sets his on hours. A lady came in and I saw everyone else was busy so i left the lab to go help her. Turns out she was upset that the eye doc wouldn't give her an immediate exam as he was with a patient and had 3 more in the office ahead of her (it was about 5:15pm and the doc usually closes at 5pm). She keet saying it was an emergency because she had diabetes and needed to have her eyes checked. Now it is true that persons with diabetes can suffer terrible problems with their eyes but the best place to discover these problems would have been the hospital not 5 minutes away (the place I work and the doc's office are in a mall). What was wierd was when i offered directions to the hospital or even the name & phone# pf an eye doctor across the street who was opened until 7pm she just said "I'm from out of town. I guess it's OK with you that I can't see" and walked out. I was scratching my head about that one.
SpringPlum
First Post
One of my friends used to manage a Chick-fil-a. And my favorites of his stories are about the people who would get truly furious at the drive-thru guys because they didn't sell hamburgers.
Another retail tale:
I used to work at a maternity clothing store with a pretty steep return policies. "No refunds and exchanges only with a receipt and the tags still on." So this lady comes in wanting panty hose. I show her where they are. She complains about the price and says that the sizing chart on the back is confusing. But gives in and purchases them because she 'must' have them for a party. I make the exchange policy very clear and add that we cannot even exchange hose once the package has been opened. She says that it's a stupid policy but she buys two packages and storms out.
An hour later she calls and says that they didn't fit and she wants her money back. *Now, boys and girls, what does 'no refunds' mean to you?* Plus, she has opened one of the packages and we will NOT take those back. First she wants us to refund hr credit card over the phone. No way! So after she yells and screams, we agree to do a post void for one pair if her husband brings them in.
Two hours later, she calls again and says that her husband will be in tomorrow and we should do the post void then. Those who work in retail know that post voids have to be done before close of business or the credit card will go through when the register is closed. I try to calmly explain this to her when she launches into a serious of explicatives totally unsuitable for ENWorld and threatens to come in tomorrow and 'cause problems'.
Now, keep in mind that this fine human being was a few months away from spawning another fine human being. The girl who worked the next day called mall security on her when she came in screaming and yelling.
Another retail tale:
I used to work at a maternity clothing store with a pretty steep return policies. "No refunds and exchanges only with a receipt and the tags still on." So this lady comes in wanting panty hose. I show her where they are. She complains about the price and says that the sizing chart on the back is confusing. But gives in and purchases them because she 'must' have them for a party. I make the exchange policy very clear and add that we cannot even exchange hose once the package has been opened. She says that it's a stupid policy but she buys two packages and storms out.
An hour later she calls and says that they didn't fit and she wants her money back. *Now, boys and girls, what does 'no refunds' mean to you?* Plus, she has opened one of the packages and we will NOT take those back. First she wants us to refund hr credit card over the phone. No way! So after she yells and screams, we agree to do a post void for one pair if her husband brings them in.
Two hours later, she calls again and says that her husband will be in tomorrow and we should do the post void then. Those who work in retail know that post voids have to be done before close of business or the credit card will go through when the register is closed. I try to calmly explain this to her when she launches into a serious of explicatives totally unsuitable for ENWorld and threatens to come in tomorrow and 'cause problems'.
Now, keep in mind that this fine human being was a few months away from spawning another fine human being. The girl who worked the next day called mall security on her when she came in screaming and yelling.
Darth K'Trava
First Post
ph34r said:Well if it's blonde he can gel it up and run around like Goku.
I guess that's why he's so
-off looking all the time!! Someone's already made that suggestion and it didn't sit too well with him.... 
Now if we fixed Torm (the deity, not the poster) up with that hairstyle......... (falls over laughing at the thought) it would mess up the "order of things" in his life....
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