Are we sure this isn't a matter of a player just not using the Orders interface properly, and perhpas having given an email address they just don't check often enough? Everyone signed up0 and everyone has sent at least some press. Maybe our GM can contact a moderator here and ask that any email being sent to that player can also be sent to them through their EN World email address, just in case it isn't the same as the one they used for Bounced? Also, can you direct all players to post here so that you can double check via that method if anyone might not be receiving their emails through their Bounced address? It might be a longshot, but this player might actually be blissfully unaware there is actual a problem, I suppose.