They did the most extensive play test ever done for an RPG. Social interactions in my games rarely involve spells, there are simply too many consequences.
But this just goes back to the fact that you can't please everyone. As they state in the videos, even if something has a 95% popularity rate, that still means 1 in 20 people will be dissatisfied. That, and forums do not reflect popular opinion.
Sucks if your that 1 in 20, but to quote a great philosopher, the needs of the many outweigh the needs of the few.
Of course another thing they talked about was that people can also find issues after they play a system long enough. If enough people demand changes, I suspect there will be changes. But nobody on this forum is going to influence that change any more than anyone else who participates in the playtest.