Don't use match.com for online dating. They mislead and lie.

[trancejeremy]

Well, part of the trouble is just the nature of online dating sites. They are simply full of scammers and the like (who are unafiliated with the site).

Of course, the sites themselves know this - it's probably how they get most of their money. Both from people who are misled, and from the scammers themselves (who join to get email addresses)

Personally, I think the only honest sites around are the ones that use credits for email and such (which I think is pretty much lavalife these days) - that way, even if you do get ripped off, you're only out a buck or two.

Also, after a while, you can generally tell the difference between a fake person and/or bot and a real person. A lot of them are Russian, and they tend to make the same sort of mistakes with their English.

Heh, maybe that's another way for ENWorld to make money - they could start a dating service for gamers.

 

[Andreas]

A story about things you should know if you use the internet.

Well, I should consider whether personal criticisms, dredging up old threads, and mocking people is appropriate behavior on the boards.

 

[KenM]

[edited]

Why did you quote that when I never typed that here in the first place?

 

[BOZ]

i thought this thread looked familiar.

 

[Kanegrundar]

:shrug: I met my wife through Match.com. I never had any problems with their service whatsoever. I'm not surprised that others have, but I never encountered any.

 

[Darth Shoju]

I also met my wife through match.com. I've never had to deal with their customer service though. Working for a call centre I understand how this kind of crap can happen. The people answering the phones aren't necessarily the most competant or reliable people around. Often they are simply the people who show up for work consistantly. I've fired far more people for attendance issues than performance issues.

Crappy break for you anyway. Try out one of those pay-as-you-go/ pay-per-use sites. Less money at risk then.

 

[PowerWordDumb]

Now there's a profile I'd pay good money to read.

 

[Harmon]

Suggestion-

Go into your profile and write something like- "I canceled this account on [insert date], and I was charged on [insert date]. Its not the people that use this site, its the employees that I am having issue with."

Save a copy of the changes, then send that every time you are charged. Make changes as the charges come in and save another copy of the page then contact them again. This way they are advertising your frustration for you and they are fully aware of the problems that you are having should you take them to court.

Best of luck, man this really sucks.

 

[Kanegrundar]

I cancelled my account after I met my wife. I went through a link either through the account page or one given via a help search. I never had a problem with getting billed again. I'd say the problem is dealing with their employees. It's tough to get the hard sell when you click the "Cancel My Account" buttons.

 

[KenM]

Well I talk to Match.com customer service again today and they said they will issue me a refund. I should get it in 7-10 business days.