I love Irony, WotC forums Down Again

The paranoid freak in me wants to believe it's intentional.

The rational guy in me says that this is a simple consequence of a big business being composed of departments that don't have a clue what the other departments are up to, or why it would matter to their customers.

Dave
 

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Vrecknidj said:
The rational guy in me says that this is a simple consequence of a big business being composed of departments that don't have a clue what the other departments are up to, or why it would matter to their customers.
your rational guy is right.
 

Everyone keeps using the current site as a guideline as to how WotC will work the new DI. That sounds overly pessimistic.

If someone were going to do such a thing, wouldn't you expect that they'd be putting it together with changes in the server arrangements anyway? I'd even go so far as to say that lagging behind in service is a sign of planning such major changes - frequently enough, the sane corporate IT strategy is to hold off on major fixes now if you're going to replace the whole darned thing in six months anyway.
 

Umbran is correct in some ways, I'm sure. I can't remember, when they advertised for new IT staff, did they add about 5-10 infrastructure jobs? If not, they better be sourcing the HW, Networking and storage systems, if not some of the other administration functions. That said, most of us use Google to search the WotC boards, if Umbran is correct, why try again to do search on their forums?

As usual, Vreck's rational self is correct....
 

Umbran said:
If someone were going to do such a thing, wouldn't you expect that they'd be putting it together with changes in the server arrangements anyway? I'd even go so far as to say that lagging behind in service is a sign of planning such major changes - frequently enough, the sane corporate IT strategy is to hold off on major fixes now if you're going to replace the whole darned thing in six months anyway.
Yes, and you'd expect a rather large Beta scheduled at this point also to ensure proper load-handling on the new servers. This goes live in 4-5 months and is the initial release and they can't even say what the DI includes.

How does the fact that the marketing guys and the IT guys can't even coordinate their downtime to coincide better with major announcements make me feel confident that they'll be able to coordinate building and testing a new product on a new infrastructure?
 

Umbran said:
Everyone keeps using the current site as a guideline as to how WotC will work the new DI. That sounds overly pessimistic.

If someone were going to do such a thing, wouldn't you expect that they'd be putting it together with changes in the server arrangements anyway? I'd even go so far as to say that lagging behind in service is a sign of planning such major changes - frequently enough, the sane corporate IT strategy is to hold off on major fixes now if you're going to replace the whole darned thing in six months anyway.

Ain't that the truth.
 


Umbran said:
Everyone keeps using the current site as a guideline as to how WotC will work the new DI. That sounds overly pessimistic.

What other model do we have? Furthermore what else can we judge quality of the potential DI on other than the web-content they already provide?

In general I use the quality of what I've seen in the past from a company to judge what I can expect in the future. And setting all other things aside I would not subscribe to any internet service of the quality of the web-content they provide currently. So until they show they can do better why should any potential consumer take it on trust that they actually will if they haven't so far?
 

How does the fact that the marketing guys and the IT guys can't even coordinate their downtime to coincide better with major announcements make me feel confident that they'll be able to coordinate building and testing a new product on a new infrastructure?

This is not unusual, even in companies like mine that actually do IT for a living (at least part of the company does). That, my friends, is the irony.
 

Umbran said:
Everyone keeps using the current site as a guideline as to how WotC will work the new DI. That sounds overly pessimistic.

If someone were going to do such a thing, wouldn't you expect that they'd be putting it together with changes in the server arrangements anyway? I'd even go so far as to say that lagging behind in service is a sign of planning such major changes - frequently enough, the sane corporate IT strategy is to hold off on major fixes now if you're going to replace the whole darned thing in six months anyway.
Wouldn't you also expect them not to have multiple PR disasters over a period of a week, since they have marketing and PR folks on staff, and none of these moves were a surprise in-house?

I don't know that people linking the DI to WotC's current site misadventures are being terribly pessimistic. ;)
 

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