This is also my position. Until a rule change (or clarification) makes it into the FAQ, I regard CustServ as just another opinion.Customer Service contradicts themselves on a daily basis. You really have to take what they say with a grain of salt. It's your game thought, use whatever ruling is more fun for you and your group.
You can rule it however you like, but the tech support people gave a specific example for Stinking Cloud, which has identical rules with a smaller area, and said that the start-of-turn damage does not get bonuses, because it's not the direct result of an attack.
You can rule it however you like, but the tech support people gave a specific example for Stinking Cloud, which has identical rules with a smaller area, and said that the start-of-turn damage does not get bonuses, because it's not the direct result of an attack.
I regard the Character Builder as an opinion several grades better than CustServ.Also, the character builder is not authorative. Any discrepancy can be human error or it can be programming limitations. That's just way too uncertain to rely on.