White Wolf... could have served as a warning to WotC - that changing your system to be completely incompatible with your older set of rules might not be the best way to keep your old customers.
Aside from whether nWoD is a good setting, the changes to the system seemed... poorly considered. (I actually don't hate the setting - it is the rules that annoy me. The setting is just fine.)
Maybe the new... no, FGU doesn't work, neither does GDW, neither decided to shake their old system like an Etch-a-Sketch....
If anything, White Wolf and WotC share some similar problems. Owned by corporations that are outside of the RPG field, massive and incompatible change to systems, a late attempt to try to regain lost players....
Not the new anything, just two companies in the same boat.
The Auld Grump