New Server Drive - donation and prize thread (Final total: $13,310!)

[Red Spire Press]

RPGNow doesn't work for me in Canada either, and their customer service on the matter is nonexistent.

 

[Steve Conan Trustrum]

RPGNow doesn't work for me in Canada either, and their customer service on the matter is nonexistent.

It works fine for me as a publisher located in Toronto and it worked fine for me as a customer before that. What is causing the problem?

 

[Cheiromancer]

RPGNow doesn't work for me in Canada either, and their customer service on the matter is nonexistent.

I am no longer in Canada, but I used it lots when I lived in Edmonton. The only problem I had was when I had an address with an apostrophe in it, which screwed up their records of my purchases. I think/hope that's been fixed. Is there an apostrophe in your name or address?

(I'm not a publisher, just a consumer)

 

[mythusmage]

I have no trouble. Odd.

So when did Britain become part of Europe?

 

[Sammael]

Works for me. Well only with master card (if I remember correctly), but still... The problem is that there has been too many hoaxes so they had to tighten the check and then the difference in card information fields between Europe and USA strted to be problem. Or something like that - it is like two years since I read about those problems from their site.

Unfortunately, it doesn't work for me, so I am a DTRPG customer instead. As far as I know, my Raiffeisen VISA Virtuon has exactly the same fields as my (now non-functional) SunTrust Visa.

 

[Jacen]

Unfortunately, it doesn't work for me, so I am a DTRPG customer instead. As far as I know, my Raiffeisen VISA Virtuon has exactly the same fields as my (now non-functional) SunTrust Visa.

Is it from same bank? I read from rpgnow that it has something to do with bank. Maybe it is that bank has a different way of putting information to database. Anyway...

First is best thread about that thing but all following touches the subject.
http://forums.rpghost.com/showthread.php?t=10094
http://forums.rpghost.com/showthread.php?t=24048
http://forums.rpghost.com/showthread.php?t=14466
http://forums.rpghost.com/showthread.php?t=11962
HTH.

Looks like I have to change account information couple of times if other card starts to work too.

And what goes to DTRPG, well their page doesn't work without java script, so haven't been using their site. Well first I started to boycot their site because of DRM, now that they use watermarking - let's see if I turn java script on some day at work computer on.

 

[Mortepierre]

Don´t work by some bizarre reason if you´re in Europe. Can´t order any of their stuff either.

Asmo

I live in Western Europe and have no problem whatsover with RPGNow. Oh sure, at one time there was a problem with the credit card's fields but since then it has been solved (at least in my case). That said, you could always use the "pay via PayPal" option. There your credit card, whatever it may be, shouldn't be a problem.

 

[Aaron L]

For some reason mythusmages' happy smiling kitty avatar just lept right out at me just now. Maybe it's the painkillers...

 

[mythusmage]

For some reason mythusmages' happy smiling kitty avatar just lept right out at me just now. Maybe it's the painkillers...

 

[Red Spire Press]

It works fine for me as a publisher located in Toronto and it worked fine for me as a customer before that. What is causing the problem?

I wish I knew what the problem was (no apostrophes), but as I said, customer service was conmpletely non-responsive. I'm with RBC, which is about as big a Canadian bank as you can get, and have had zero issues with every other online retailer.