No Character Builder Update

[avin]

This is from the EULA for DDI. It's not hard to find, it took me 5 minutes.
So, no, we're not entitled to a monthly update.
Don't get me wrong, I'm also pissed off that we don't get a monthly update, and I think that if WotC extended active subscriptions by 1 month it would be a class act, but they're under no obligation to do so: if people don't read the EULA before signing it it's not WotC's fault, after all.

Well, after my yearly subscription ends, I won't be giving Wotc a monthly payment update.

 

[Njall]

Well, after my yearly subscription ends, I won't be giving Wotc a monthly payment update.

I'm not saying you should.
I'm just saying that if we claim that we didn't get something we paid for, we're wrong.

 

[Colmarr]

Has this thread, about the absence of an update, really been going on for 6 pages?

 

[avin]

I'm not saying you should.
I'm just saying that if we claim that we didn't get something we paid for, we're wrong.

Nah, it's not just because of it... I have been begging for templates in MB since forever in Wotc forums, Dungeon and Dragon articles are falling hard (IMO), I've cancelled the few essentials (4.5!) I was going to buy... Dark Sun is the last 4E book I'm probably going to buy, unless a solid fluffed book of monsters is released.

While I had some good fun from 4E, I think this edition is a mess compared to 3.0/3.5.

My "Dead Kings" 4E campaign is dead, since two of players are involved in other stuff and mostly can't play on saturdays.

I'm sticking to my Planescape game, eventually gonna start a 4E Dark Sun campaign (by the time the update should be in) and then stick only to GURPS and other systems, for a change.

I may be wrong but I'm getting the feeling that 5E is coming sooner than we expected...

 

[avin]

Has this thread, about the absence of an update, really been going on for 6 pages?

Yes.

Some people were eagerly waiting this update for starting their Dark Sun campaigns.

 

[Shazman]

For all the complainers, how would you like it if several hundred people started screaming at you every time something went wrong at your job? What jobs do you have where everything runs perfectly and no one is ever sick or management doesn't meddle so projects never get delayed? Maybe you should set up a forum discussing your job so I can post about how incompetent you are every time you slip up or are the victim of outside circumstances.

If you've ever worked in software development you've lived through what's going on at WotC many times. The character builder seems impressively flexible, but adding exceptions and new behaviors will usually hit snags you didn't anticipate. Then there's testing. If a release went out with major bugs they'd get three times the amount of grief they are getting now.

I was looking forward to the update as well, but I don't think WotC owes me anything from this except their intent to get things done right. All of the existing DDI infrastructure is still up and running properly. Unless this stretches out for way too long I still think I'm getting my money's worth.

And accusations of fraud? Really? My understanding is that takes intent. This is just a snafu that could happen to any business.

Where is your humanity? Is this how you treat your friends, significant other, or children? Do you hold them to impossibly high standards? Do you curse and hate them when they make a mistake?

There may be no intent before the fact, but if they take your money for September's subscription and you don't receive what you paid for, they had better attempt to make things right. Maybe its not fraud, but it is wrong to not give someone what they paid for. If I took a bunch of people's money for a product, and they didn't receive it, wouldn't I be charged with fraud even if I originally intended to supply the product? The fact is people paid for something, and they didn't get it. Paying cusotmers deserve a bit more than "we're sorry" when they don't get what they paid for. WotC already has a reputation for poor customers relations, and giving ddi customers refunds or a free month's subscription would go a long way towards smoothing things over.

I din't realize that WotC has a clause that says that we aren't entiltle to an update. It still bites that they aren't giving an update. It seems they are begging their customers to boycott them.

 

[Scribble]

As a monthly customer I'm disappointed there is no character builder update this month. I'm not angry though as they have a sufficient reason.

If it happened multiple times when they had no large system updates to accompany it, then I would be angry.

Since this is the second time it has happened though, I think they should probably take that into account for the next big update.

 

[mudbunny]

For what it's worth, WotC *is* aware of the desire for some form of reimbursement/compensation for the delays.

As soon as I find out more, I will update here.

 

[Pickles JG]

I din't realize that WotC has a clause that says that we aren't entiltle to an update. It still bites that they aren't giving an update. It seems they are begging their customers to boycott them.

So vote with your feet.

There is a lot of nose cutting off to spite faces going on here. Afterall the reason everyone is so disappointed is because the CB is such a useful tool in the first place.

WoTC have not handled this super well. It would have been nice if they had figured out faster they could not do the update on time then got a "quick win" data update in - Psionic Power perhaps. However have a sense of proportion - they do not do it just to annoy their customers.

 

[Piratecat]

Has this thread, about the absence of an update, really been going on for 6 pages?

Well, to be fair, it's not like we can talk about the update.