I started a new Dark Sun game last weekend, and I was definitely disappointed that the Character Builder wasn't updated, but I just jiggered it in the Character Builder and was able to have my PC's have everything they needed.
One PC made a Mul. I just didnt give him a race. For ability scores, I just upped it to what it would have been (making it houseruled), and in the character sheet part I added his extra healing surge and his bonuses to skills, and then printed it out, no problem. For his racial power, I just created a quick card for it.
For the Warlock with the Sorcerer-King pact, I just didnt choose a pact and then made a quick card for Hand of Blight.
For both the Humans, I created a quick card for the +4 to one roll an encounter.
And then for the themes, I just created quick cards for each of the encounter powers, and two of the PC's even had the same Theme (Veiled Alliance), so that even made it a little easier.
While it would have been simpler to just have the Character Builder have it, it really wasnt this big ordeal to make changed to it either. It took maybe 20-30 mins? That may be a lot to some people, but to me it was worth the time and very easily done.
I *really* wanted the Character Builder done, for the Dark Sun material and the Psionic Power material, it even would have been nice with Essentials in there. But seriously, when that didnt work out, it took just a little bit and I was able to be just fine. I'm literally floored that some people chose to play a different game for one or two weeks just because the Character Builder wasn't updated. It really was that hard to just mess with a couple of things, or create your own? I mean, with my stuff, 90-95% of the stuff I needed was still in the Character Builder, and only a few things needed to be created by me.
I guess I'm just amazed that people are *that* reliant on it. Its almost scary that people have come to rely on it needing to be up to date. I understand if you dont have the Character Builder at all, then 4e can look a little daunting to create. But we are talking about an Update, sure it has some juicy bits in it, but it can't encompass most of your PC group, can it? I mean literally your group is made up of all Muls, Thri-Kreens, Sorcerer-King pact Warlocks, Wild Battleminds, and possibly other things that are in the Psionic Power book?
Again, dissapointing, but not very hard to get around with just a little bit of time, literally 20-30 mins, which I still believe most people can find.
If the Character Builder has only had this problem twice in the span of two years, I find that *wonderful* customer service and honestly exceeds my expectations by a lot. I'm actually amazed people are complaining about it. Sure its unfortunate it happened right at the time everyone seemed to want to start a Dark Sun game, and that sucks, but man twice is awesome to me. Instead of demanding a refund, I would have thought most people would have loved the track record. I guess people are just sensitive because its around Dark Sun/Essentials time, or at least I hope that is the reason.