trancejeremy
Adventurer
I'm guessing general is the right place for disgruntled customers to post something.
On May 25th, I saw a note about how RPG Mall was giving away a copy of Guildcraft to the first 50 orders. So I go there and see if there is anything I want to buy, because Guildcraft is a book I want.
I noticed they have the Village of Briarton for sale there. That's another book I've wanted, so I figure, even though the price sucks, what the heck, since I'll be getting two books I want, it won't be so bad. So I put an order in for that. I'm not sure if I was in the first 50 orders or not, but after processing my order, my number is 39, so I assume I am. (39 being less than 50).
Silly me thinks they have the books they sell in stock, and I'd expect the books within a week or so. But I don't get anything in the mail for 10 days. So, I figure, the heck with this, and emailed customer service asking to cancel my order if they hadn't already shipped. (If I wanted to wait and wait and wait, I'd have ordered from Amazon)
I never hear back, so silly me (once again) thinks it was cancelled. As I also never get anything in the mail.
Then on monday, the 16th, I get an email from RPGMall saying my order has shipped. "D'oh!" I think, as I had just bought the Village of Briarton on ebay. But then I think, "Oh well, at least I get Guildcraft" , which I was looking forward to.
But today, what arrives? Briarton, but instead of Guildcraft, I get Darwin's World. Darwin's World. Argh! While it's not a bad book, I already have it, and there's no way I'll ever be able to get rid of it, as there is now a second edition. They promised they'd send Guildcraft to the first 50 orders. It's not my fault they took 3 weeks to fill it. Argh!!!!!!!!!!!
So anyway, don't order from RPGMall on the basis of their giveaway - they'll rip you off if they can. And don't expect quick (or good) service.
On May 25th, I saw a note about how RPG Mall was giving away a copy of Guildcraft to the first 50 orders. So I go there and see if there is anything I want to buy, because Guildcraft is a book I want.
I noticed they have the Village of Briarton for sale there. That's another book I've wanted, so I figure, even though the price sucks, what the heck, since I'll be getting two books I want, it won't be so bad. So I put an order in for that. I'm not sure if I was in the first 50 orders or not, but after processing my order, my number is 39, so I assume I am. (39 being less than 50).
Silly me thinks they have the books they sell in stock, and I'd expect the books within a week or so. But I don't get anything in the mail for 10 days. So, I figure, the heck with this, and emailed customer service asking to cancel my order if they hadn't already shipped. (If I wanted to wait and wait and wait, I'd have ordered from Amazon)
I never hear back, so silly me (once again) thinks it was cancelled. As I also never get anything in the mail.
Then on monday, the 16th, I get an email from RPGMall saying my order has shipped. "D'oh!" I think, as I had just bought the Village of Briarton on ebay. But then I think, "Oh well, at least I get Guildcraft" , which I was looking forward to.
But today, what arrives? Briarton, but instead of Guildcraft, I get Darwin's World. Darwin's World. Argh! While it's not a bad book, I already have it, and there's no way I'll ever be able to get rid of it, as there is now a second edition. They promised they'd send Guildcraft to the first 50 orders. It's not my fault they took 3 weeks to fill it. Argh!!!!!!!!!!!
So anyway, don't order from RPGMall on the basis of their giveaway - they'll rip you off if they can. And don't expect quick (or good) service.
