BryonD
Hero
I've been a big fan of RPGnow and ordered a lot of stuff through them.
But they have hit a real rough patch, at least for me.
My three most recent orders:
Jan 29th: I was double billed and had to get that fixed.
Feb 21st: I received two receipts. It turns out I was NOT double billed, but I had to track it down and make sure.
Today: Placed a couple items in my basket. Go to check out. Get a refusal message at the secure server. Try again a couple hours later, same thing. Later, same thing. Finally, this evening it goes through. I put it my data and it freezes on the "if the page doesn't go away" page. Clicking the button: no good. I get a receipt but no links. I go back to RPGnow and see that the order is NOT in my history and the items are still in my basket. Called the credit card company and I was charged. Call RPGnow, and they can't help me until tomorrow. Now maybe I'm petty here, but one thing I like about PDFs is the instant product. And a string of errors saps away my patience that much more.
errrg.....
Anyone else noticed issues lately? Or am I just having insane bad luck?
But they have hit a real rough patch, at least for me.
My three most recent orders:
Jan 29th: I was double billed and had to get that fixed.
Feb 21st: I received two receipts. It turns out I was NOT double billed, but I had to track it down and make sure.
Today: Placed a couple items in my basket. Go to check out. Get a refusal message at the secure server. Try again a couple hours later, same thing. Later, same thing. Finally, this evening it goes through. I put it my data and it freezes on the "if the page doesn't go away" page. Clicking the button: no good. I get a receipt but no links. I go back to RPGnow and see that the order is NOT in my history and the items are still in my basket. Called the credit card company and I was charged. Call RPGnow, and they can't help me until tomorrow. Now maybe I'm petty here, but one thing I like about PDFs is the instant product. And a string of errors saps away my patience that much more.
errrg.....
Anyone else noticed issues lately? Or am I just having insane bad luck?
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