What went wrong? Just how long have you got?
OK, from the top (as I see it), the event was over Easter, as everybody has commented. Peter Adkisin insists than when he announed this last year, only one person pointed out what a bad idea it was, so he wasnt too bothered. Now he accepts it was a bad idea, and a mistake he doesn't want to make again (available venue space allowing). This meant that as well as being players down, we were down DMs too, and the scenarios for that matter.
Gen Con LLC were running their first event, and as such were bedding in their systems and staff. Most of those running arround in Event Team T-shirts were brought in from the 'States (us up on the 3rd floor being the exceptions) and many of them had not been on the organisational side of a Con' before. This is what caused such problems as people only looking at the first table of a multi-table event, and if that was full saying that the whole game was full if that table was.
The booking systems were based on those used at US Gen Cons over the last couple of years, where the players are used to them, and know that ticket booking is miles away from the games themselves. This doesn't work with UK gamers, who have been used to a different system for too long to change.
Due to the restrictions of space and time on the trade floor, the majority games that companies wanted to run had to be played on the 3rd floor. But, the tickets had to be purchased on the ground floor (LLC's syetems), and we on the 3rd floor knew nothing about the game except that it was happening.
All the statioery that was ordered for the 3rd floor failed to turn up on Thursday. The company in question promised that they would have it there bright and early on Tuesday! Consequently there was a panicked drive to Staples on good Friday. Beyond that we ran out of copier toner on Sunday morning, and despite promises from the Olympia staff, their copier contractor failed to bring any more.
There was more, but I was a little tired at the time...
