Return to see that the review has turned into an unholy flame-fest. Play innocent by responding point by point to each of the previous posters. Backpeddle by making up lame story about how I really do like the better products from said publisher. Having done that, go on a two thousand word tirade about how the products from the last two years have been substandard with the exception of one book (generally beloved by all). Go into a one thousand word tirade about how if Eric Noah is such a great judge of reviewers, where are his reviews?
Ties former user who has since been banned into the conversation before signing off.