WotC [Updated!] Hasbro Laying Off 1,100 Employees

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Just announced, Hasbro will be laying off an additional 1,100 employees after laying off 800 earlier this year. Some will be laid off this week, some over the coming months. People affected so far include Mike Mearls, Dan Dillon, Amy Dallen, and others.

CEO Chris Cocks commented that “headwinds we saw through the first nine months of the year have continued into Holiday are likely to persist into 2024”. An email to staff, also published in the Wall Street Journal, said:

While we’re confident in the future of Hasbro, the current environment demands that we do more, even if these choices are some of the hardest we have to make.

I know this news is especially difficult during the holiday season. There is no sugar-coating how hard this is, particularly for the employees directly affected.

The issues appear to largely affect Hasbro’s extensive toy sales business. Various folk working on D&D at WotC have started making statements which indicate that layoffs are happening right now:
  • D&D designer Dan Dillon: “Well. Today was my last day at Wizards. Not sure what's next.”
  • Graphic designer Trystan Falcone: “To everyone at WotC getting cut today & especially my fellow D&D team members: May your talent & passion be recognized and rewarded by the lucky teams that snatch you up. You are irreplaceable. To other studios, we are losing incredible folks. Scoop them ASAP. It’s Hasbro's loss.
  • Dixon Dubow, creator relations: “Words cannot describe. So many talented friends and coworkers, simply gone.”
  • Art director Bree Heiss: “Much to my surprise, it is my last day at Wizards. It was an honor and a joy to work on the games I love with people who have become family. If you know anywhere that is looking for a sassy art director with some mad skills, please let me know.”
  • Senior Development Editor Eytan Bernstein: "Hi folks. I was one of the people laid of during the Hasbro layoff this week. I know of four other people on the D&D team who confirmed they were affected, but I'll leave it to them if they want to post about it. This includes folks on the art, design, editorial, and product management depts., and that's just who I've heard about. I have a giant ball of emotions right now. I haven't figured out my next steps yet. If you know of an opportunity that might be a good fit for me, please let me know. I am open for freelance (or full-time) design, editing, fiction, and inclusivity reviews. If it combines RPGs with education, accessibility, or inclusivity, that's also cool. I freely welcome positive thoughts, hugs, and "you're awesomes!" I don't feel awesome right now."
  • Amy Dallen, DnD Beyond producer/host: "I’m deeply proud of the work I got to do at D&D Beyond and Wizards. Thank you to everyone who played a role in those many good memories. I’m not sure what’s next, but I do hope you’ll continue to support the incredible colleagues who remain, who I’ll miss very much."
  • Larry Frum, senior communicatons manager: "As part of the recent Hasbro headcount reductions, I have been let go from Wizards of the Coast, effective itoday. I cannot tell you how honored it has been to work with the wonderful and talented people at WOTC. Being a part of Wizards was a dream job come true for me when I joined a little over a year ago. It is time to start a "new game" and roll for initiative on my next adventure. Please let me know if you hear of anything where I might be a good fit. Excited by what is next."
  • Mike Mearls--previously senior management on D&D but who has been on the MtG team for a few years now--is also one of the people let go, along with many other people working on the Magic: The Gathering side of WotC: "Yes, I was laid off by WotC. Yes, I am doing fine and excited by what's to come. And yes, I have a pretty amazing circle of friends. I'm going to take a nap then get back to the work of forging the future."
  • David McDarby, game designer on MtG: "Sadly, my position at Wizards of the Coast was eliminated today along with many others due to the Hasbro layoffs. I've absolutely loved working at WotC and making Magic Tabletop/MTGO/MTG Arena the best it can be these past 9 years, and I'm looking for my next opportunity!"
  • Paul Cheon, talent manager: “Unfortunately, I will no longer be working for WotC as I was one of the many that were hit by the Hasbro layoffs. It was an absolute dream to work on the game that I've loved playing for over 20 years. Future is unclear but I may fire up a stream after the New Year!”
  • Rob Sather, D&D Art Manager: “Yesterday was surprisingly my last day of work at Wizards as D&D TRPG Studio's Art Manager. My position was eliminated, nothing to do with performance. Can't even utter a snarky quip or light-hearted anecdote, just feeling gutted.”
  • Other confirmed folks include Chris Lindsay (who created DMs Guild), Liz Schuh (licensing and publishing manager), Natalie Egan, community manager Jesse J Hill, and art director Mike Vaillancourt, Vanessa Cuanan (Associate Systems Administrator), Michael Rexford (Senior Data Scientist), Ellie Lockhart (Analytics Engineer), Jana Hodgins (Technical Producer), Megan Galbraith Donahue (Director of MTG Universes Beyond Creative and Production), Deserae Dawn, (Program Manager), David Hartless (D&D Beyond director), Shay Pierce (senior software engineer).
Chris Cocks’ full email reads as follows:

Team,  

A year ago, we laid out our strategy to focus on building fewer, bigger, better brands and began the process of transforming Hasbro. Since then, we’ve had some important wins, like retooling our supply chain, improving our inventory position, lowering costs, and reinvesting over $200M back into the business while growing share across many of our categories. But the market headwinds we anticipated have proven to be stronger and more persistent than planned. While we’re confident in the future of Hasbro, the current environment demands that we do more, even if these choices are some of the hardest we have to make.

Today we’re announcing additional headcount reductions as part of our previously communicated strategic transformation, affecting approximately 1,100 colleagues globally in addition to the roughly 800 reductions already taken.

Our leadership team came to this difficult decision after much deliberation. We recognize this is heavy news that affects the livelihoods of our friends and colleagues. Our focus is communicating with each of you transparently and supporting you through this period of change. I want to start by addressing why we are doing this now, and what’s next.

Why now?

We entered 2023 expecting a year of change including significant updates to our leadership team, structure, and scope of operations. We anticipated the first three quarters to be challenging, particularly in Toys, where the market is coming off historic, pandemic-driven highs. While we have made some important progress across our organization, the headwinds we saw through the first nine months of the year have continued into Holiday and are likely to persist into 2024.

To position Hasbro for growth, we must first make sure our foundation is solid and profitable. To do that, we need to modernize our organization and get even leaner. While we see workforce reductions as a last resort, given the state of our business, it’s a lever we must pull to keep Hasbro healthy.

What happens next?

While we’re making changes across the entire organization, some functional areas will be affected more than others. Many of those whose roles are affected have been or will be informed in the next 24 hours, although the timings will vary by country, in line with local rules and subject to employee consultations where required. This includes team members who have raised their hands to step down from their roles at the end of the year as part of our Voluntary Early Retirement Program (VRP) in the U.S. We’re immensely grateful to these colleagues for their many years of dedication, and we wish them all the best.

The majority of the notifications will happen over the next six months, with the balance occurring over the next year as we tackle the remaining work on our organizational model. This includes standardizing processes within Finance, HR, IT and Consumer Care as part of our Global Business Enablement project, but it also means doing more work across the entire business to minimize management layers and create a nimbler organization.

What else are we doing?

I know this news is especially difficult during the holiday season. We value each of our team members – they aren’t just employees, they’re friends and colleagues. We decided to communicate now so people have time to plan and process the changes. For those employees affected we are offering comprehensive packages including job placement support to assist in their transition.

We’ve also done what we can to minimize the scale of impact, like launching the VRP and exploring options to reduce our global real estate footprint. On that note, our Providence, Rhode Island office is currently not being used to its full capacity and we’ve decided to exit the space at the end of the lease term in January 2025. Over the next year, we’ll welcome teams from our Providence office to our headquarters down the road in Pawtucket, Rhode Island. It’s an opportunity to reshape how we work and ensure our workspace is vibrant and productive, while reflecting our more flexible in-person cadence since the pandemic.

Looking ahead

As Gina often says, cost-cutting is not a strategy. We know this, and that’s why we’ll continue to grow and invest in several areas in 2024.

As we uncover more cost savings, we’ll invest in new systems, insights and analytics, product development and digital – all while strengthening our leading franchises and ensuring our brands have the essential marketing they need to thrive well into the future.

We’ll also tap into unlocked potential across our business, like our new supply chain efficiency, our direct-to-consumer capabilities, and key partnerships to maximize licensing opportunities, scale entertainment, and free up our own content dollars to drive new brand development.

I know there is no sugar-coating how hard this is, particularly for the employees directly affected. We’re grateful to them for their contributions, and we wish them all the best. In the coming weeks, let’s support each other, and lean in to drive through these necessary changes, so we can return our business to growth and carry out Hasbro’s mission.

Thanks,
Chris
 

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I get that it sucks to be laid off. Been there, done that, unfortunately more than once, including once when our entire floor was laid off because of a decision that management admitted was a poor decision made to make the company look better to stock holders. Another time it was because management made a gamble that didn't work. It doesn't really matter what time of year it happens.

Whether I liked being laid off or not it doesn't really matter. People get laid off all the time, businesses make decisions where we don't have the full picture. Sometimes they make choices I think are stupid.

But it's not the end of the world. HASBRO hasn't shut down WOTC. The vast majority of layoffs were in the toy line which has seen faltering sales. It hasn't stopped supporting D&D. A game I enjoy is being supported by a corporation, that corporation doesn't really reflect on the game. It doesn't change that the people who work directly on that project are committed and dedicated to making it the best game they can.

I guess what I'm saying is that yes, it sucks to be loose a job. That doesn't make the decision to lay off people evil, mean-spirited or money grubbing. It's just the way capitalism in the US, for better or worse, works. I stopped being loyal to the companies I've worked for a long time ago because they aren't loyal to me, that's just the reality. In the same way it doesn't really change anything about the game and products I may or may not buy in the future.
 

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D&D is successful despite Hasbro. You can thank Critical Role and Stranger Things.
That's pretty reductionist, but okay.

Ultimately, a bunch of people lost their jobs, and I'm going to go out on a limb and say that it sucks for all of them, not just for the ones involved in making a game that I enjoy. Amy Dallen is sunshine incarnate, and I think it's crazy to let a communicator like that go, right on the eve of rolling out your huge new initiative. So not only do layoffs suck, especially at this time of year, but I question the wisdom of some of them.

I think that is a completely separate issue of whether or not being purchased by Hasbro has been good or bad for D&D, but it is an objective fact that, under Hasbro's ownership, D&D is larger, and employs more people, than ever before.
 


We really need to drop the 60 million (unless I'm misremembering, it used to be 50 million) active players meme, though. We don't know how many active players there are, but there is no way it is 60 million, or anything close. In fact, the original claim from WotC was that D&D had had 50 million people interacting with it (whatever that meant) over its lifetime. It then got misreported because most "reporting" on this industry is clickbait crap with zero actual effort or research, and subsequently the misreported claim spread.

A year or so ago I actually went to the trouble of tracing this meme's origins and it's down to one article - I forget where and can't be arsed to look it up again - where the author basically just took the WotC press release, which was already vague PR spin, and left out the "over its lifetime" part because either lazy or thought the article looked sexier without it. Again, most articles or videos about gaming in general and RPGs in particular can only loosely be associated with the word "journalism."
 
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I’m not talking about him buying it, I’m talking about him selling it to a soulless Corp.
If Hasbro hadn't acquired them, someone else would. Remember, they weren't bought for D&D or even M:TG, they were bought for the Pokémon license they held in 2000 and was very lucrative. M:TG was profitable and D&D a rounding error despite the 2nd renaissance it had with 3e. Maybe Mattel would have gotten it (and we'd have He-Man/Eternia D&D) or maybe some parasite Capital group would have ground it to dust like Toy R Us. Wizards was in the unfortunate sweet spot: big enough to be noticed, too small to be able to fend off larger fish.

Remember, WotC could have gone the White Wolf route and become part of some other game publisher using Kickstarter to produce new books. The opposite of "soulless corporate" isn't necessarily Paizo.
 

We really need to drop the 60 million (unless I'm misremembering, it used to be 50 million) active players meme, though. We don't know how many active players there are, but there is no way it is 60 million, or anything close. In fact, the original claim from WotC was that D&D had had 50 million people interacting with it (whatever that meant) over its lifetime. It then got misreported because most "reporting" on this industry is clickbait crap with zero actual effort or research, and subsequently the misreported claim spread.

A year or so ago I actually went to the trouble of tracing this meme's origins and it's down to one article - I forget where and can't be arsed to look it up again - where the author basically just took the WotC press release, which was already vague PR spin, and left out the "over its lifetime" part because either lazy or thought the article looked sexier without it. Again, most articles or videos about gaming in general and RPGs in particular can only loosely be associated with the word "journalism."
The latest citation on that comes from Kyle Newman talking about his history of 5E book.
 

The latest citation on that comes from Kyle Newman talking about his history of 5E book.

I think all we can really say is that 5E far exceeded expectations and has seen double digit growth every year since. The trend started before Stranger Things and before Critical Role was even a stream or popular. Those things didn't really change the upward trend much, although they certainly haven't hurt. The PHB was recently as high as #28 in all books sold on Amazon, although admittedly that was during a 1/2 off sale.

But yes, I was referencing Newman's estimate.
 

I think all we can really say is that 5E far exceeded expectations and has seen double digit growth every year since. The trend started before Stranger Things and before Critical Role was even a stream or popular. Those things didn't really change the upward trend much, although they certainly haven't hurt. The PHB was recently as high as #28 in all books sold on Amazon, although admittedly that was during a 1/2 off sale.

But yes, I was referencing Newman's estimate.
Can someone link to Newman's actual claim? Because I want to see his sources. If he is simply parroting the undeniably misquoted meme, I am going to have serious concerns about his scholarship.
 

Can someone link to Newman's actual claim? Because I want to see his sources. If he is simply parroting the undeniably misquoted meme, I am going to have serious concerns about his scholarship.

He's writing a book on the history of D&D that will be out next year, he's the author of a few officially authorized books that have been published recently. I assume he has better information on the subject than you or I do.
 

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