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WotC [Updated!] Hasbro Laying Off 1,100 Employees

Reports of D&D staff losses start to emerge.

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Just announced, Hasbro will be laying off an additional 1,100 employees after laying off 800 earlier this year. Some will be laid off this week, some over the coming months. People affected so far include Mike Mearls, Dan Dillon, Amy Dallen, and others.

CEO Chris Cocks commented that “headwinds we saw through the first nine months of the year have continued into Holiday are likely to persist into 2024”. An email to staff, also published in the Wall Street Journal, said:

While we’re confident in the future of Hasbro, the current environment demands that we do more, even if these choices are some of the hardest we have to make.

I know this news is especially difficult during the holiday season. There is no sugar-coating how hard this is, particularly for the employees directly affected.

The issues appear to largely affect Hasbro’s extensive toy sales business. Various folk working on D&D at WotC have started making statements which indicate that layoffs are happening right now:
  • D&D designer Dan Dillon: “Well. Today was my last day at Wizards. Not sure what's next.”
  • Graphic designer Trystan Falcone: “To everyone at WotC getting cut today & especially my fellow D&D team members: May your talent & passion be recognized and rewarded by the lucky teams that snatch you up. You are irreplaceable. To other studios, we are losing incredible folks. Scoop them ASAP. It’s Hasbro's loss.
  • Dixon Dubow, creator relations: “Words cannot describe. So many talented friends and coworkers, simply gone.”
  • Art director Bree Heiss: “Much to my surprise, it is my last day at Wizards. It was an honor and a joy to work on the games I love with people who have become family. If you know anywhere that is looking for a sassy art director with some mad skills, please let me know.”
  • Senior Development Editor Eytan Bernstein: "Hi folks. I was one of the people laid of during the Hasbro layoff this week. I know of four other people on the D&D team who confirmed they were affected, but I'll leave it to them if they want to post about it. This includes folks on the art, design, editorial, and product management depts., and that's just who I've heard about. I have a giant ball of emotions right now. I haven't figured out my next steps yet. If you know of an opportunity that might be a good fit for me, please let me know. I am open for freelance (or full-time) design, editing, fiction, and inclusivity reviews. If it combines RPGs with education, accessibility, or inclusivity, that's also cool. I freely welcome positive thoughts, hugs, and "you're awesomes!" I don't feel awesome right now."
  • Amy Dallen, DnD Beyond producer/host: "I’m deeply proud of the work I got to do at D&D Beyond and Wizards. Thank you to everyone who played a role in those many good memories. I’m not sure what’s next, but I do hope you’ll continue to support the incredible colleagues who remain, who I’ll miss very much."
  • Larry Frum, senior communicatons manager: "As part of the recent Hasbro headcount reductions, I have been let go from Wizards of the Coast, effective itoday. I cannot tell you how honored it has been to work with the wonderful and talented people at WOTC. Being a part of Wizards was a dream job come true for me when I joined a little over a year ago. It is time to start a "new game" and roll for initiative on my next adventure. Please let me know if you hear of anything where I might be a good fit. Excited by what is next."
  • Mike Mearls--previously senior management on D&D but who has been on the MtG team for a few years now--is also one of the people let go, along with many other people working on the Magic: The Gathering side of WotC: "Yes, I was laid off by WotC. Yes, I am doing fine and excited by what's to come. And yes, I have a pretty amazing circle of friends. I'm going to take a nap then get back to the work of forging the future."
  • David McDarby, game designer on MtG: "Sadly, my position at Wizards of the Coast was eliminated today along with many others due to the Hasbro layoffs. I've absolutely loved working at WotC and making Magic Tabletop/MTGO/MTG Arena the best it can be these past 9 years, and I'm looking for my next opportunity!"
  • Paul Cheon, talent manager: “Unfortunately, I will no longer be working for WotC as I was one of the many that were hit by the Hasbro layoffs. It was an absolute dream to work on the game that I've loved playing for over 20 years. Future is unclear but I may fire up a stream after the New Year!”
  • Rob Sather, D&D Art Manager: “Yesterday was surprisingly my last day of work at Wizards as D&D TRPG Studio's Art Manager. My position was eliminated, nothing to do with performance. Can't even utter a snarky quip or light-hearted anecdote, just feeling gutted.”
  • Other confirmed folks include Chris Lindsay (who created DMs Guild), Liz Schuh (licensing and publishing manager), Natalie Egan, community manager Jesse J Hill, and art director Mike Vaillancourt, Vanessa Cuanan (Associate Systems Administrator), Michael Rexford (Senior Data Scientist), Ellie Lockhart (Analytics Engineer), Jana Hodgins (Technical Producer), Megan Galbraith Donahue (Director of MTG Universes Beyond Creative and Production), Deserae Dawn, (Program Manager), David Hartless (D&D Beyond director), Shay Pierce (senior software engineer).
Chris Cocks’ full email reads as follows:

Team,  

A year ago, we laid out our strategy to focus on building fewer, bigger, better brands and began the process of transforming Hasbro. Since then, we’ve had some important wins, like retooling our supply chain, improving our inventory position, lowering costs, and reinvesting over $200M back into the business while growing share across many of our categories. But the market headwinds we anticipated have proven to be stronger and more persistent than planned. While we’re confident in the future of Hasbro, the current environment demands that we do more, even if these choices are some of the hardest we have to make.

Today we’re announcing additional headcount reductions as part of our previously communicated strategic transformation, affecting approximately 1,100 colleagues globally in addition to the roughly 800 reductions already taken.

Our leadership team came to this difficult decision after much deliberation. We recognize this is heavy news that affects the livelihoods of our friends and colleagues. Our focus is communicating with each of you transparently and supporting you through this period of change. I want to start by addressing why we are doing this now, and what’s next.

Why now?

We entered 2023 expecting a year of change including significant updates to our leadership team, structure, and scope of operations. We anticipated the first three quarters to be challenging, particularly in Toys, where the market is coming off historic, pandemic-driven highs. While we have made some important progress across our organization, the headwinds we saw through the first nine months of the year have continued into Holiday and are likely to persist into 2024.

To position Hasbro for growth, we must first make sure our foundation is solid and profitable. To do that, we need to modernize our organization and get even leaner. While we see workforce reductions as a last resort, given the state of our business, it’s a lever we must pull to keep Hasbro healthy.

What happens next?

While we’re making changes across the entire organization, some functional areas will be affected more than others. Many of those whose roles are affected have been or will be informed in the next 24 hours, although the timings will vary by country, in line with local rules and subject to employee consultations where required. This includes team members who have raised their hands to step down from their roles at the end of the year as part of our Voluntary Early Retirement Program (VRP) in the U.S. We’re immensely grateful to these colleagues for their many years of dedication, and we wish them all the best.

The majority of the notifications will happen over the next six months, with the balance occurring over the next year as we tackle the remaining work on our organizational model. This includes standardizing processes within Finance, HR, IT and Consumer Care as part of our Global Business Enablement project, but it also means doing more work across the entire business to minimize management layers and create a nimbler organization.

What else are we doing?

I know this news is especially difficult during the holiday season. We value each of our team members – they aren’t just employees, they’re friends and colleagues. We decided to communicate now so people have time to plan and process the changes. For those employees affected we are offering comprehensive packages including job placement support to assist in their transition.

We’ve also done what we can to minimize the scale of impact, like launching the VRP and exploring options to reduce our global real estate footprint. On that note, our Providence, Rhode Island office is currently not being used to its full capacity and we’ve decided to exit the space at the end of the lease term in January 2025. Over the next year, we’ll welcome teams from our Providence office to our headquarters down the road in Pawtucket, Rhode Island. It’s an opportunity to reshape how we work and ensure our workspace is vibrant and productive, while reflecting our more flexible in-person cadence since the pandemic.

Looking ahead

As Gina often says, cost-cutting is not a strategy. We know this, and that’s why we’ll continue to grow and invest in several areas in 2024.

As we uncover more cost savings, we’ll invest in new systems, insights and analytics, product development and digital – all while strengthening our leading franchises and ensuring our brands have the essential marketing they need to thrive well into the future.

We’ll also tap into unlocked potential across our business, like our new supply chain efficiency, our direct-to-consumer capabilities, and key partnerships to maximize licensing opportunities, scale entertainment, and free up our own content dollars to drive new brand development.

I know there is no sugar-coating how hard this is, particularly for the employees directly affected. We’re grateful to them for their contributions, and we wish them all the best. In the coming weeks, let’s support each other, and lean in to drive through these necessary changes, so we can return our business to growth and carry out Hasbro’s mission.

Thanks,
Chris
 

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Clint_L

Hero
I'm not willing to assume that, or to assume that he isn't being misrepresented. I am highly confident that D&D does not have anything like 60 million active players, and WotC has never claimed that (you'd think they would, if it were true). I would be amazed and impressed if it has a fifth of that.

Edit: although D&D is played worldwide, it is by far most popular in Canada and the United States. Most of the world's population does not know or care about D&D, at all. It's not really a thing in China and India, just to mention the two most populous nations.

So let's assume that that 60 million number is accurate, just for argument's sake. And let's generously assume, as well, that only half of those players are American or Canadian. I actually think the ratio is much higher, but for the sake of argument, we'll say just half of players are in those two countries. So that could leave 30 million active players in Canada and the USA. Those two countries currently have a combined population of about 375 million (40 million in Canada and 335 million in the USA).

That would mean that, were the above claim true, about one in thirteen people in Canada in the United States are currently actively playing in a D&D campaign. Including newborns, the very elderly, and everyone in between. So, let's take out the very old and very young, and call it one in ten.

Does that seem like a reasonable claim? That one in ten people across Canada and the United States are currently playing D&D? From all walks of life, all income brackets, all circumstances?
 
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Micah Sweet

Level Up & OSR Enthusiast
If Hasbro hadn't acquired them, someone else would. Remember, they weren't bought for D&D or even M:TG, they were bought for the Pokémon license they held in 2000 and was very lucrative. M:TG was profitable and D&D a rounding error despite the 2nd renaissance it had with 3e. Maybe Mattel would have gotten it (and we'd have He-Man/Eternia D&D) or maybe some parasite Capital group would have ground it to dust like Toy R Us. Wizards was in the unfortunate sweet spot: big enough to be noticed, too small to be able to fend off larger fish.

Remember, WotC could have gone the White Wolf route and become part of some other game publisher using Kickstarter to produce new books. The opposite of "soulless corporate" isn't necessarily Paizo.
I could get behind Eternia D&D. Love me some Sword & Planet!
 

That's why I find it a real headscratcher why any fan is staning for that one private equity firm's plan to vampire suck WotC dry of cash.
I mean, if we assume the plan was to spin off WotC and make it private, the trouble with a "suck dry of cash" deal is that WotC would not, immediately, be able to access large loans to pay out large dividends. I don't think its IP is valued so highly that that would be possible. And if they immediately tried to sell off the IP for get a big load of cash (another tactic that's been used), I think they'd have so little conceptual leverage, that they'd have got a disappointingly poor price for it. I think most potential buyers would make a fairly insulting offer thinking that the new company might fail to be profitable/successful despite past history next year, and their offer would suddenly start looking pretty good. If the plan was to make it public again (I forget whether you can do that straight away with a spun off company, dammit, I read so many prospectuses and so much IPO-related news that I could have said, say, eight years ago!), then I think other factors would have conspired against that.

So I wouldn't consider those to be huge risks (though certainly non-zero). I feel like the plan there was less about vampiric "cash extraction" and more like "Hasbro is stopping my shares from gaining as much value as I feel they should, let's cut them out". Certainly neither plan is remotely interested in WotC putting out quality products that people actually want.

So I don't particularly see any reason to "stan" for that plan either. But I do think WotC would probably be healthier as a separate entity to Hasbro, and I very much doubt this is the last time WotC will get it in the face for mistakes Hasbro have made with entirely separate products. Trouble is, once you've been bought, you usually only get sold to other large companies. Like Blizzard got bought by Vivendi, a bizarre French corporation, which was a strange mixture of media companies and failing utility companies, and huge amounts of money was funnelled directly from Blizzard's profits into doing stuff like propping up failing French utility plants. Blizzard was making money hand over first, but very little was going back into Blizzard - during their meteoric rise with WoW, where they peaked at like $2.7bn a year from WoW subs alone, they weren't even really allowed to expand. There's a 2010 interview with Rob Pardo somewhere where he talks about how they only spent $200m total, from 2004-2010, on all of maintaining and developing WoW (explicitly including the expansions), all the bandwidth, all the servers, all the CSRs, and so on. I can't help but think had Blizzard been independent or even owned by a gaming company, a lot of the literal billions they were making would have been plowed back into their games and development. I feel like something similar, on a smaller scale, is happening with WotC under Hasbro - D&D isn't getting money ploughed back into it (and sure you can argue about how much impact that'd have, but I'd say there'd be some) - rather it's going to support Hasbro and into the 3D VTT which increasingly seems to be a separate project from TT D&D entirely (we shall see, we shall see, I admit). Blizzard eventually got sold to Activision, who basically attempted to use them as well (albeit with less success, as Blizzard had shot themselves in the foot with Cataclysm and WoW was bleeding customers fast, but that's a long separate story). I do hear that under MS, Blizzard have been re-separated from Activison, and will be allowed to do their own thing, at least. I guess if the company is gigantically huge enough maybe you're better off?
 


ColdSpire

Villager
Do we really need this toxic rumor mongering in an already tense thread?

If you're gonna drop a bomb like that, back it up with evidence.

Is it rumor mongering if you're merely asking the question? I honestly couldn't remember if it was Lindsay or someone else and was hoping someone else had the evidence.

But if evidence is what you want, I ended up finding this. I misremembered his exact wording, but there you have it.

EDIT: found an archived link in case a reddit post doesn't do it for you.
 
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Edit: Link
 

Muso

Explorer
I am very sorry for so many workers who certainly did their best for the success of their company.
On the other hand, I truly hope that the WoC brand manager responsible for the terrible Italian localization is part of the 1,100 employees beeing layed off.
 




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