D&D (2024) WOTC Canceling 2024 Dungeon Masters Guide physical orders (Deja Vu All Over Again)

[Imaro]

Funny. I didn't get any emails about my orders getting screwed up. But then, I didn't place them in the first place...?

How many orders has Kobold Press canceled?

 

[popuman]

There was no issue with the digital version because it was part of the bundle.

 

[Oofta]

I did get an email from DDB saying to disregard emails from test@dndbeyond

Same here. The notice that the order was canceled came from their test system if you examine the actual address.

Someone copied production data to test and forgot to replace the email addresses.

 

[Selas]

Funny. I didn't get any emails about my orders getting screwed up. But then, I didn't place them in the first place...?

How many orders has Kobold Press canceled?

Yeah, guy thinks he's being funny

 

[RoryB]

You would think they would learn their lesson from the 2024 PHB fiasco a few months ago. Nope. Just received an email that my payment failed for the order and it was cancelled. Same as the PHB even though there’s plenty of funds there to cover it.

Submitted a ticket to their world class support team to wait weeks/months to sort it. it’s just beyond stupid. Anyway, here’s for awareness. Have a great day, folks!

For example, a four-month-old Reddit post highlighted that several players had their physical DM's Guide orders unexpectedly canceled. It's really frustrating when problems like this arise, especially after previous experiences like the PHB 2024 situation. After this situation, I already started researching other games. I found https://icasinoreviews.co.nz/poli-casino-nz/ where there are quite a few of them, and you can choose your favorite payment method and not worry about anything. Although I hope that support will quickly resolve my issue and I will return.

It's a classic PHB moment. You’d think they’d fix this by now. We hope support doesn’t take forever!