I don't want to "me too" post here, but I agree with everything they have said. The couple articles I had published in Dragon (one half-way under Chris Thomasson's leadership ?sp and the other 1 1/2 under Matt Sernett) went very smooth.
In fact, they were helpful learning experiences as well. They had some great ideas that really improved the articles dramatically. They were also good about remembering other ideas I had submitted and following up later when those ideas could better fit in the magazine.
Yeah, getting paid after publication meant that about the time I had almost forgotten about the article, I received the check, but the pay was significantly higher than most other publications I've had.
So overall, I'm pretty easy-going anyway, but I had no problems whatsoever with the staff there.