IMPORTANT! Is your new Community Supporter Account not working?

[The_Warlock]

Your CS status is shown as active - have you got access to search etc?

Yes, my CS status is active, right now.

The account currently states it is active until 8/17/08. This was the expiry date from my previous CSA purchase.

However, on 6/27/08, I went and paid for another year, through the paid subscriptions page, via paypal. The expiry date has not yet updated.

I want to make sure that I do not lose my CS status, and am trying to be proactive about this.

I have received a receipt from paypal, and can provide the information, should you need it.

 

[Enforcer]

I've checked your CS status and it the dates are in there, so I've activated your CS account

Thank you Plane Sailing, but I also recently renewed, so my end date should be 9-14-09, not 2008. PayPal payment was sent on June 27, 2008 (Unique Transaction ID #6A007033XY4255411).

 

[Plane Sailing]

OK guys, I've had a chat with Morrus and he has authorised me to get you lot sorted out.

 

[Plane Sailing]

Yes, my CS status is active, right now.

The account currently states it is active until 8/17/08. This was the expiry date from my previous CSA purchase.

However, on 6/27/08, I went and paid for another year, through the paid subscriptions page, via paypal. The expiry date has not yet updated.

I have updated your account so that it is now active until 8/17/09 (a year on from the previous expiry date.

Thanks for supporting us!

 

[Plane Sailing]

Thank you Plane Sailing, but I also recently renewed, so my end date should be 9-14-09, not 2008. PayPal payment was sent on June 27, 2008 (Unique Transaction ID #6A007033XY4255411).

I've updated your expiry date to 9-14-09.

Thanks for supporting us!

 

[Plane Sailing]

I have now lost my community supporter status. I sent payment almost 7 months ago and have not had any responce to posts, pms, or emails.

Contact details:
5R484501VW5551015 - $39.98 Paid to Russell Morrissey - Nov. 26, 2007
- purchased 2 years during the promotion for buy 2 get 2 free.
- email address: <username>@gmail.com

I've activated your community supporter status and set the end date to 26 Nov, 2012

(looking further back I see you bought a '4 years for the price of 2' offer)

Thanks for sticking with us, I'm sorry it has taken so long to sort out.

Cheers

 

[Plane Sailing]

PayPal Transaction ID #4519629868439974C
Amount: $19.99
Date: 12/31/2007

I earlier sent an email to the Russ' gmail account about this and received no reply.

Account sorted out.

Hi Morrus and Piratecat!

I purchased a Community Support acct today through Paypal (but have never had one before) and there doesn't seem to be any change in my account status. I tried the link at the beginning of this thread (posted by Piratecat) but it doesn't work.

Appreciate some help.

Account sorted out.

 

[Plane Sailing]

Add me as well. I signed up for a 3-year communiity supporter account on Friday, and Paypal shows the payment has gone through.

Account sorted out.

I mailed Morrus in the beginning of last week, but still no reply. Any chance Morrus is on a well deserved vacation? Or should I mail him again?

Account sorted out.

Kensanata

Account sorted out.

 

[Plane Sailing]

I think that we have now sorted out everyone who has outstanding problems.

I'll subscribe to this thread, so I should find out if anyone else posts to it, but if you still have a problem or I've missed your out, then I do apologise and if you email me I'll get on it straight away.

Thanks again for your support, and thanks for being patient while we got sorted out.

Cheers!

 

[Erekose13]

Thank you very much Plane Sailing!