I disagree entirely with the quoted claim.
4e’s system was its biggest turnoff by a mile for the vast majority of those who took issue with that edition at all (which, yes, was many) - like, in most cases, the only significant turnoff.
Such a radical overhaul on nearly every level, but also in ways that were very much on the nose - again, for many DMs and players anyway.
It no longer looked like D&D, or indeed, played like it either. And that is what did the damage.
4e’s system was its biggest turnoff by a mile for the vast majority of those who took issue with that edition at all (which, yes, was many) - like, in most cases, the only significant turnoff.
Such a radical overhaul on nearly every level, but also in ways that were very much on the nose - again, for many DMs and players anyway.
It no longer looked like D&D, or indeed, played like it either. And that is what did the damage.