D&D General Bob World Builder Recreates WOTC's "Do You Like Me?" Survey!

[Maxperson]

Are a significant portion of those who are still cheesed off currently sending the signal that the remaining ill-will can be fixed by their action? Because I've seen little or no such sentiment. Spending effort to fix something that cannot be fixed would be a waste of time and energy.

If some folks position themselves as a loss, they are probably going to be written off as a loss. Indeed, if it is more costly to earn back the goodwill than is apt to come back from that cohort as customers, why should they bother to pursue that avenue?

I can't speak for others, but for myself it could be fixed.

 

[Umbran]

I can't speak for others, but for myself it could be fixed.

Do you put that message someplace where they can see it? Because they can't read minds.

Passive-aggressiveness does not fix relationships. Ever.

Saying that you've moved on and have found a game you like better does not position you as a customer relationship they should pursue.

 

[Maxperson]

Do you put that message someplace where they can see it? Because they can't read minds.

Passive-aggressiveness does not fix relationships. Ever.

I mean, when they do something good I'll say so in that thread, or defend them if they are being unfairly accused of something. It's just that here folks are challenging me on my position in this circumstance, so I've been having to defend that part of it a lot. So I guess if they've been reading all of my posts, which is somethin else I doubt that they do, they'd know.

 

[Umbran]

So I guess if they've been reading all of my posts, which is somethin else I doubt that they do, they'd know.

Yeah. It isn't like going out to find your posts on social media, and reading them, is a workable strategy for WotC. It doesn't scale.

Now, it is perfectly okay for you to walk away. You're a free person, and can do what you like. Statements of "I'm going to walk away, and I will only come back if they fix it," though, are a bit silly - if you disengage, of course they aren't going to end up doing what would satisfy you.

"I don't expect them to do it, because company" is a false narrative. Of course they aren't going to do it, because the only thing they hear at this point is that there's nothing cost-effective they can do. When customers make being good humans into good business, that's what businesses do.

 

[KYRON45]

There's no crusade. I've already moved on because I don't expect them to ever do it. As I said a few times now, I've already bought A5E(Level Up). It's better designed than 5.5e and more fun.

It just seems like you are emotionally invested in this and I was wishing you well.
Enjoy your time with whatever game makes you happy.

 

[Vaalingrade]

Do you put that message someplace where they can see it?

What action would actually fulfil this criteria for people's opinions to matter?

They're not going to just randomly pick up public posts even to their own social media.

And I suspect nailing your terms to the front doors of their corporate campus ala Martin Luther would only result in security politely asking you to leave.

 

[DEFCON 1]

What action would actually fulfil this criteria for people's opinions to matter?

They're not going to just randomly pick up public posts even to their own social media.

And I suspect nailing your terms to the front doors of their corporate campus ala Martin Luther would only result in security politely asking you to leave.

It's never going to matter. Any one individual's feelings or opinions cannot and will not ever matter to WotC or anybody. Which is why it is pointless for anyone to concern themselves with awaiting some fix in order to "come back", or bothering to say so in places like this.

At the end of the day the options for every individual are either just walking away if (general) you are comfortable not using the product of the company that you think did wrong... or using the product with the understanding that "corporations gonna corporate". Just make the choice and stick with it. But don't waste (general) your time hedging your bets for the time when you can return to the fold.

 

[Umbran]

What action would actually fulfil this criteria for people's opinions to matter?

Changing what is happening requires active engagement. You have to seek out the places they take input - e-mail, support channels, their social media feeds, etc - and put your message there.

But, even then, what we are talking about is a statistical thing - when many folks collectively have basically the same message, that may see movement. Our opinions only matter if they collect into a business-impacting whole.

They're not going to just randomly pick up public posts even to their own social media.

From things that have been said, I take it that they do have folks watching their social media, and taking impressions from that.

As an example of what kid of action I am talking about, when they took the credits for the Digital Design Team off of products I have bought the digital versions of, I put in a support request for each of those pages, saying the content was missing, and they should put it back.

I then came back here, and noted to others that this was possible. At least 30 people reacted to that, so I can hope some of them actually took the action.

And I suspect nailing your terms to the front doors of their corporate campus ala Martin Luther would only result in security politely asking you to leave.

Sure.

But, posting here is like a bunch of revolutionaries sitting in a café, sipping Turkish coffee and complaining about the state of the world. The likelihood that an official just happens to be in the same café getting a croissant, hear them, and be moved to change the world? Not high.

 

[Vaalingrade]

But if we're supposed to make sure a lot of people are sending the same message, shouldn't we still have that meeting in the cafe to get our message straight? And aren't we still entitled to publicly air our grievances in addition to said actions?

I don't see the value in chiding people for that.

 

[Umbran]

It's never going to matter.

Well, that's not really true. Our collected feelings on their prospective changes to the OGL mattered. They walked back form the precipice. They have not then gone to the exact places some folks wanted, but they did step back.

That may be in part because we were largely united in the "No!", but not united in the "Do this instead" portion of our collected reaction.