I've come to terms with the fact that WotC are making a business decision. Right or wrong, they're doing what they're doing because of perceived business needs. Fair enough. I want what's best for D&D, so I hope they're right.
However...after reading the "why we are doing this" FAQ, I'm mostly just disappointed that WotC don't have enough respect for our community to just be straight with us. To wit:
Q: Why are you cancelling the D&D Miniatures line?
A: The current D&D Miniatures model was not meeting the internal goals we had set. However, we will continue to explore other options for players to represent characters and monsters on the tabletop.
Why not just tell us the miniatures line wasn't selling? Are you seriously telling me that the miniatures were selling like hot cakes, but you just didn't like how they meshed with "internal goals"? No, of course not. They weren't selling. You made a business decision to cancel them. Please don't treat me like an idiot.
Q: How long will the minis sets remain available in stores?
A: There is no specific limitation on this. However, check with your local store on the availability of any particular set.
Seriously this is a FAQ? People are tying up the phone lines and bogging down the email servers to try to find out how long the minis will remain available? Dudes. I think we're all smart enough to figure out that when current supplies are gone, they're gone. Don't treat me like an idiot.
Q: Why have the Class Compendium: Heroes of Sword and Spell, Mordenkainen's Magnificent Emporium and Hero Builder's Handbook been removed from the calendar?
A: We are constantly striving to remain conscious of the way our fans consume our content. We felt that the material in these titles would best be presented in other ways and we have plans to make it available in the future.
Once again, be straight with us. How about this instead: based on an analysis of past sales, these products just weren't going to cut it. So you've decided to dismantle these products and release them electronically. Whether we players disagree with your decision or not, please just tell us straight what the plan is, or at least tell us you're still working the plan out. "Presented in other ways" is just weasel words, and you are weasels for using them. I feel like the Bobs are about to call me into the conference room.
I haven't quoted the entire FAQ here because not all of it is corp-speak and weasel words. But enough of it is that it just infuriates me. Whoever wrote this FAQ is not a D&D player, and they've probably never come within a mile of a D&D player. D&D is WotC's property, and you (WotC) are free to do what you feel is best for their shareholders. Just FFS PLEASE stop treating me like an idiot. I might be disappointed and even angry at your recent business decisions, but if you do it respectfully then you might just keep me as a customer.