EvilBen said:I am currently trying to get someone at RPG shop to e-mail me back!
I was missing an item from my last order and 4 e-mails and a phone call later I havn't heard from anyone.
rpghost can you get someone to e-mail me please? I really like shopping at RPGShop, but if I can't get this resolved, I'll be seriously bumming and not repeating my buisness.
Obviously we'll resolve it and if an item was missing we'll gladly send it again or refund you. That is never a question. We've been doing this for many years now and we're not going anywhere and never rip anyone off...
Most likely thoguh what is happening is your hotmail email is filtering all our replies too you. We state on our site that hotmail thinks we are spammers, but people don't seem to see it. So even though we've replied to you, you never seem to know. Check your bulk or spam folders. Bitch at hotmail. Etc.
But a phone call during the day (9am-2pm CST) at our toll free number of 1-866-774-6137 will get you our warehouse manager Alan and he'll take care of any issues you may have.