Rel said:
"Hi, I was in yesterday for a haircut and I'm REALLY not happy with the results. I thought I explained pretty clearly what I wanted and what I told the stylist is NOT what I got. Now it's not like you chopped off my earlobe or anything. It'll grow back. But I wanted to give you the opportunity to do something to compensate me for the shoddy job the stylist did. If you refund my money or offer to fix the highlights then you still probably won't have me as a future customer. But I won't be telling anybody who will listen about how terrible your salon is like I am thinking I'll do right now. What do you say?"
My response would be as follows...
[bq]"Ha! Cute. Everyone thinks they are so hardcore.
Okay, here's how it is Dona Corleone: your hair is not terrible enough by along shot to pull of what you are describing..
I'll grant that it might not be what you were expecting, But if you are going to do enough legwork to actually impact my salon's business in any way, you are going to be putting in some serious hours trying to convince people that you are wering a disaster-- and given that your haircut is simply too short, and not completely screwed up technically--you will look like a melodramatic crybaby to your intended audience.
What I am saying is that getting enough people to understand that your "slightly too short" hairdo is, in fact, a crushing blow to your self-worth is going to take
time
Time that would normally be spent interacting in other ways: Discussing subjects of mutual interest, work, family or any number of things. What I'm saying is that you will become "the chick who can't shut up about her hair" rather than "Queen Dopplepopolis"
Plus, you would need to convince more than 50 of my clients to leave the roster to make a dent even close to the natural fluctuation that this industry experiences regularly. Do you know 50 of my clients? Your absolute best-case-scenario is you slow the growth of my business
infinitesimally...so infinitesimally that I will likely not realize what's happened and just chalk it up to a slow month.
More likley is that you will affect my business in no way whatsoever.
So what's my answer? My answer is...
- get the



out of my shop
- "don't come back
- Next time you think to threaten a person to get what you want, try and bring a threat that doesn't make you look like an idiot
(Snoweel Expletive)"[/bq]
I don't resond well to threats though. Maybe your guy does
