Re: Well, since I can't seem to post this on Wizards forums...
Son_of_Thunder said:
Musings on Dragon #300 and the Industry
I have a friend who was posting legitimate concerns about the Scarred Lands setting over on Sword and Sorcery’s message boards. He riled up one of the authors on the game line, who also happened to be a moderator, and was subsequently banned for awhile. Are game companies today unable to take criticism? I know my friend wasn’t trolling or flaming, he had legitimate complaints. This same friend had complaints about another product by Necromancer Games, and he got into an argument with Orcus himself. Because of that instance I will choose not to spend money on anything published by Necromancer Games. Why? Because I don’t think the president of a company should get into shouting matches with a regular Joe gamer. That brings up a question I have; should game designers and authors post to message forums? I say yes, but not to get into a heated discussion with a poster.
Son of Thunder
Well, in reading through the post, this is the most interesting section to me.
My first question is "Have you considered that your friend might well be asking questions or making complaints in a way that is overly abrasive, too confrontation, or downright annoying?"
Honestly, no disrespect to you or your friend intended, but it seems a bit telling that the same person got into it with designers/owners of two different gaming companies.
Plus, message boards are far from the perfect medium for communication. It's easy to take things, on both ends of a discussion, much more personally than they are intended.
My second question is "Why do people hold game designers to a higher standard and yet simultaneously demand that they be regular joes in every other fashion?"
I understand the need for "customer service", and I agree that game designers/CEOs should put their best face forward as a matter of policy, but I also believe that game designers should have the right to call foul when they need/want to.
If you want a high degree of dialogue between fans and creators, then, IMO, you have to be prepared to take the a bit of salt with the sugar.
Patrick Y.