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Contacting WotC Customer Support


Has anyone ever tried to do this? What a frustrating process...

Click e-mail customer service, it comes up with a form asking you to sign in with your Wizards ID. Enter e-mail, no go. Enter 'Forgot ID', enter e-mail (so they can send me my ID), says invalid. Great, so I must not have one. Easy fix.

Go to create a new one, it responds that my e-mail is in use. :erm:

I'm sure I'll be able to get a hold of them eventually, but... seriously, why would you need someone to sign up for an account to send an e-mail to your customer service team?
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