credit theft problems on internet?

[freyar]

I know this sounds paranoid, but I've just recently had a problem with credit card theft and really want to avoid it happening again. Has anyone had any problems with ordering Dungeon from the Paizo website? Is the ordering secure? Thank you soooo much!

 

[ssampier]

The site is encrypted in transit at least. I trust Paizo not to have customer data in the clear (like an unsecured laptop).

Frankly, I think the credit card risk is much lower on the Internet than in the real world.

 

[pawsplay]

Who do you trust more, the head IT geeks at Paizo, or some schlep at the mall?

 

[Banshee16]

I know this sounds paranoid, but I've just recently had a problem with credit card theft and really want to avoid it happening again. Has anyone had any problems with ordering Dungeon from the Paizo website? Is the ordering secure? Thank you soooo much!

There are always bad examples, but you're generally safer to use your credit card online than you are to use it in a store. As long as you're submitting via an encrypted form, and the developers who created it weren't stupid enough to have it send that information via e-mail.

Most of the credit card thefts I've read about being done via websites were generally a human insider job etc. anyways. Disgruntled or larcenous employee gets access to a database of customer CC #'s etc.

The main gaming site I'm leery about at the moment is the White Wolf one, as several of us had personal information stolen from there last year. But they didn't get credit card numbers.

Banshee

 

[jeffh]

There are always bad examples, but you're generally safer to use your credit card online than you are to use it in a store. As long as you're submitting via an encrypted form, and the developers who created it weren't stupid enough to have it send that information via e-mail.

Most of the credit card thefts I've read about being done via websites were generally a human insider job etc. anyways. Disgruntled or larcenous employee gets access to a database of customer CC #'s etc.

The main gaming site I'm leery about at the moment is the White Wolf one, as several of us had personal information stolen from there last year. But they didn't get credit card numbers.

Banshee

I had a bizarre experience with White Wolf too, but it was some time ago. I ordered a PDF, wasn't able to download it, e-mailed customer service a number of times with no response, and the one reply I finally got simply said "look to the attachment" - and said attachment was a virus. Eventually Monte Cook stepped in and just e-mailed the book to me (it was an early Malhavoc product). I would not, in a million years, even consider ordering another product directly from them.

That gave me a very positive impression of Malhavoc and a very negative impression of White Wolf. Needless to say, I'm not one of those people who confuse the two, or think Sword and Sorcery is one unitary company.

 

[Jason Bulmahn]

I know this sounds paranoid, but I've just recently had a problem with credit card theft and really want to avoid it happening again. Has anyone had any problems with ordering Dungeon from the Paizo website? Is the ordering secure? Thank you soooo much!

To the best of my knowledge, all of website encryption software is up to date, and we have had no reports of any security problems. All of your finacial information is kept on secure servers, and that information is not shared with anyone.

I will double check this info with our IT staff on Monday, but I am pretty sure I am right. I use our website all the time to order products, so I would certainly hope it is secure.

Jason Bulmahn
Managing Editor of Dragon

 

[Particle_Man]

Does Paizo use Paypal?

 

[megamania]

I have never had it done to me before. I am careful to look for the "s" in the http section. That and I greatly limit my use of credit cards on the net. I had a card just for the net with a 500 dollar limit.

I avoided over usage this way and just in case it was "ripped" from the net they couldn't do too much harm.

 

[freyar]

thanks!

Thanks everyone! I figured Paizo's site would be fine, but I just wanted to check around. In any case, I feel a lot more secure now (especially hearing from Iuz -- thanks!).

 

[jaerdaph]

When you use your credit card in the real world, always keep an eye on the sales person as they are swiping it. A couple of years ago during the holidays, a man shopping at one of the major department stores here in New York noticed the sales clerk was swiping credit cards twice. It turns out the second swipe was on a card reader that was hooked up to a PDA handheld for the purpose of stealing credit card numbers.